reviews

"The Perfect Experience Every Time"
EWT
4.4
Based on 570 reviews
Raimundas Pietruszkiewicz
Raimundas Pietruszkiewicz
20:05 04 Jul 23
Got water softener installed recently by engineer Tomasz. I am very satisfied with his work. He went extra mile and managed to fit the unit into small undersink space. Softener works fine, no leaks. I highly recommend.
Patrick Morris
Patrick Morris
09:43 01 Jul 23
I had a system installed this week by EWT. The installer was very professional and informative. So far very happy.
Emma Kilroy
Emma Kilroy
11:06 17 May 23
System fitted by Vladimir this week. Very quick and clean install. Friendly and professional too.
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Ann Field
Ann Field
18:48 17 May 23
EWT water filtration system is hugely beneficial to me. I live in a hard water area and notice a huge improvement in drinking water. Quick installation with no mess.
Stephen Hamer
Stephen Hamer
08:29 16 May 23
Excellent response and action from Deidre, who was able to sort my issue immediately.
Karen Muldoon
Karen Muldoon
17:22 15 May 23
Vladimir installed the water softening unit and filter tap. He was very friendly, efficient, tidy and helpful. I was given reminders about the appointment coming up to it too. I would highly recommend EWT.
Helen Daly
Helen Daly
16:50 15 May 23
Excellent service replace the tap due to a leak and response was fantastic within a couple of hours of phoning in with the problem leak
Sertac Akin
Sertac Akin
11:05 15 May 23
Very impressed with our installing engineer Vladimir's fast and clean work. He even went above and beyond by cutting a small shelf for the cabinet to save some space after filter's installation. So far we are happy with the product.
James Keane
James Keane
16:21 13 May 23
Nice and easy installation, all done in less than 2 hours.The improvement in the drinking water quality is great.The unit is nice and quiet and even after 1 week we can appreciate the benefit of having soft water in the house.
Vicky Dalwani
Vicky Dalwani
07:11 12 May 23
I’m really happy with the service provided by EWT, Vladimir installed the Gold Series 606 for me, he was on time, quite professional, efficient and helped with all the queries I had. Highly recommended!
Sharon Blaney
Sharon Blaney
11:40 11 May 23
Deirdre was brilliant she explained everything in detail and was able to answer all my query’s
mohsan amin
mohsan amin
11:15 11 May 23
Very quick and positive response and good customer service
vijay daniel
vijay daniel
16:47 10 May 23
Abbie from EWT is amazing and very friendly, helped with my doubts and took the booking immediately.
yvonne soon
yvonne soon
11:02 10 May 23
Thank you very much for the help from Abbie.Has changed the appointment for few time and she's still replying very quick by email. Very happy with her service.
Sabrina Nolan
Sabrina Nolan
07:24 10 May 23
Thomas was so lovely to deal with and so was the rest of the staff from EW Technologies.Thomas installed our new water system very well and helped me out with any questions etc.I would highly recommend him and this company to anyone if they have... limescale in their water.I am very happy with it because my whole house is now Limescale free so all my appliances will last much longer Thank you so much Thomas. Kind regards,Sabrina.read more
Tiji Jose
Tiji Jose
10:14 08 May 23
I installed a water softener with filtered drinking water system from EWT last month. Vladimir the engineer delivered a remarkable professional service and Claire provided an excellent customer care support, both an asset to EWT. Moreover I can... feel the difference in water the hardness and limescale very less. I recommended to my friends and family and would definitely suggest to everyone. Thanks to EWT.read more
Vincent Dolan
Vincent Dolan
08:22 04 May 23
Very mixed experience with EWT. Engineer turned up even though I rescheduled 3 times. I phoned office & spoke to male operator but he didn’t do what he said he would. Deirdre on the other hand was excellent
Nancy Ford
Nancy Ford
12:22 03 May 23
Very helpful and pleasant to work with. Highly recommend.Diedre was a pleasure to work with.
Lourdes Nena
Lourdes Nena
12:13 03 May 23
Ordered a wrong product, spoke to Claire, issues resolved. Great product with good service.
Alison Redmond
Alison Redmond
15:13 02 May 23
Excellent customer service. Claire was so nice and helpful and solved my issue immediately.
Careena Fitzpatrick
Careena Fitzpatrick
10:41 02 May 23
I would like to say what a great positive experience I had this morning with your company. The person I spoke with was Deirdre she listen to my problem. I was very upset with my pervious call to your company which I intend to complain about. Deirdre... was kind understand and very knowledgeable she solved my issue in minutes. What was an bad experience Deirdre turn it in to a really good. Thank you Deirdre very much appreciatedread more
conor croke
conor croke
08:42 29 Apr 23
Abbie was extremely helpful in dealing with my inquiry and organised my engineers visit very efficiently and clearly. Excellent service.
Suresh B
Suresh B
07:21 29 Apr 23
Fantastic job by EWT from the Covid 19 time till now, no complaints at all.
Tayo Denloye
Tayo Denloye
10:55 28 Apr 23
Deirdre was very courteous and helpful. Offering savings suggestions too. She took note of all my issues, booked me in and was very pleasant all through $
Vincent Breen
Vincent Breen
07:02 28 Apr 23
I've had trouble with hard water problems for years. Kettles , showers immersion heaters all got clogged up with lime. Since Ewt put in their water softening system I've had zero problems with all of the above. Their yearly service is very efficient... and completed in minimum amount of time at a time that suits me . EWT system is probably one of the best purchases that I've ever made . I couldn't go back to the hard water .I've just had my EWT service agent in to do the 2022 service on my water softener . Everything working well.I still have no limescale problems with my kettle ,emersion, dishwasher, iron or washing machineI’ve just had the no most wonderful experience talking to Deirdre in EWT about moving my water softener from my old house to my new place. She guided me through everything with such patience and understanding and we even had a laugh or two on the way. Thanks for sorting both appointments Deirdre , you couldn’t have more helpful.RegardsVincentI've just had my EWT soft water system removed from one house and installed in another. It was done so professionally from Deirdre in head office arranging both dates so efficiently to Nauris doing the removal on Monday to Vladamir installing the next day leaving no mess behind. A follow up call from Deirdre to make sure I was happy with everything was a pleasant surprise. Well done to the whole team in EWT.Limestone used to destroy everything in my house , kettles irons dishwasher and immersion heater but I've had no priblems in the last 10 years .Happy daysVincentread more
John Casey
John Casey
20:51 27 Apr 23
Great company and very pleasant and helpful staff, highly recommended
Tom francy
Tom francy
13:02 26 Apr 23
Had great help from Deirdre, excellent service
Dermot Rowan
Dermot Rowan
09:40 26 Apr 23
Been with EWT for a good few years now, their water system is fantastic, their service and staff second to none. Booked a service with Deirdre today and she was very efficient and friendly and most importantly professional, highly recommend EWT.
maaz khokhar
maaz khokhar
23:07 25 Apr 23
Vladimir the engineer was fantastic. He arrived on time, was very polite and friendly. He fitted the system in a timely manner and was very neat. He provided clear instructions in how to refill the salt and explained how the yearly servicing will... work. Excellent service. Highly recommended.read more
Brixhilda Domi
Brixhilda Domi
14:42 24 Apr 23
Abbie was vey helpful on providing fast support.
lilita slaidina
lilita slaidina
08:33 21 Apr 23
Just was contacting EWT costumer service to help me with bookingWas really appreciate support and guidance Clare providedLots of gratitude Lilita swords
Green Marine 87
Green Marine 87
08:57 20 Apr 23
I had this model E606 gold installed in my brand new house for a year now and I have to say what a fantastic job it does. No more cleaning limescale around the taps or in the kettle as the pictures show. Best decision ever made. Well worth the price.
Leah Casey
Leah Casey
20:22 19 Apr 23
Phoned today with an issue. Deirdre was more than helpful and I had an engineer at my door within hours. 5 star as always
Paula Murphy
Paula Murphy
12:16 19 Apr 23
Deirdre was very pleasant and professional, she dealt with my query very promptly. Highly recommend EWT
Claire Brannigan
Claire Brannigan
13:18 18 Apr 23
I'm thrilled with my water system. I've been wanting 1 for a few years now and I finally have it now. No more struggling with 6 × 2 litre packs of water. I was buying 2 × 6 packs a week ! I will have more room on the recycling now as I will be using... way less plastic bottles. The engineer was really professional, the fitting went well. The drinking water tap is really nice. The water is nice and cold. I'm really happy we made the investment.read more
Syed Kazim Husain Abidi
Syed Kazim Husain Abidi
08:47 18 Apr 23
I got my water softener installed today by Vladimir, experienced professional with great experience. He is very kind and polite.Fantastic service with neat and clean work. I would recommend EWT.ThanksSyed
Jonathan Atkinson
Jonathan Atkinson
16:04 17 Apr 23
We are delighted with our water softener and drinking water tap! Vladimir was extremely professional and helpful when he came out to install the system for us. He advised on which system was best for our needs and did an extremely tidy job of... installing everything under our kitchen sink. He even modified our sink cupboard shelf for us so that it would fit beside the softener system. We would highly recommend this service to anyone looking for a water softener!read more
swatilekha mukherjee
swatilekha mukherjee
11:56 17 Apr 23
Had a very helpful interaction with Claire this morning, to get some information on the device and how to check if it is working efficiently. Very helpful, thank you. Initial interaction, with installation engineer Vladimir, he was superb to install... the device and initial set up.read more
Paul Holdstock
Paul Holdstock
10:10 17 Apr 23
Great service, fast install and expert advice. Thank you Vladimir.
Diane Clarke
Diane Clarke
18:38 15 Apr 23
Had an issue, but it was resolved very quickly. Deirdre couldn't have been more helpful
Esté
Esté
11:47 14 Apr 23
Great service from the get go. Abbie was very responsive and helpful explaining the different systems. Our appointment was scheduled at a convenient time for us. Nauris was quick and efficient when installing the system, even transformed the... shelving to ensure we don't loose additional storage space.read more
Jacqui Leonard
Jacqui Leonard
10:24 14 Apr 23
EW was so helpful I spoke to a girl called Abbie she was so helpful she answer all my question so lovely and so polite
Patricia Zemmour
Patricia Zemmour
10:17 14 Apr 23
Deirdre was very efficient in dealing with my request and was able to provide a solution.
Sile O'Neill
Sile O'Neill
15:26 13 Apr 23
Excellent service from Dale.Certainly recommend EWT.
v c
v c
09:59 13 Apr 23
I’ve been a client for a few years now. Booked a service with Claire earlier today. She was efficient and helpful.
Rakhi Jose
Rakhi Jose
08:57 13 Apr 23
I called the EWT customer service and spoke to staff Abbie to place an order and she was very helpful.Excellent service.Thank you Abbie.
Emer Molloy
Emer Molloy
10:19 12 Apr 23
Deirdre had all the information I needed when I called and we got a service of our system scheduled by the end of the call.
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