reviews

"The Perfect Experience Every Time"
EWT
4.6
Based on 231 reviews
Adriana Pereira
Adriana Pereira
06:29 20 Jul 20
Great service, the staff are polite and shows they have knowledge of the products and service offered. As soon as I bought, they contact me immediately and book my installation appointment - Ross is fantastic whit the installation and... explanations.

Their water system is really nice,

Thank you so much for your attention to your clients.
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Ramji Chauhan
Ramji Chauhan
07:46 17 Jul 20
I would like to say that the service of EWT was excellent also the engineer who carried out the service was so polite that he had PPE equipment on to ensure that it was safety to myself and others I would recommend them and ensure that I carry on... with my service plan on a yearly basis with them once again thank you EWTread more
Kashi Booluck
Kashi Booluck
12:14 16 Jul 20
Great service and swift installation
andrew mchugh
andrew mchugh
07:58 08 Aug 20
Excellent company to deal with from start to finish. Constant communication about install and great follow up service after installation too. Engineer was extremely competent and a pleasure to deal with. I would highly recommend.
John Corbett
John Corbett
13:54 07 Aug 20
Great Company, looked after us very well great Tech help ,and great staff
jacqueline bryce
jacqueline bryce
09:24 06 Aug 20
Super nice gentlemen installed and showed me how to use the system. Customer service before and after brilliant - on time and numerous reminders before hand about time and followed up on installation
Denise Smith
Denise Smith
08:51 06 Aug 20
Fantastic service, easy to order and prompt delivery all with a smile. Thank you EWT.
Ronan Fennell
Ronan Fennell
08:47 04 Aug 20
Very impressed with EWT. From customer service to installation it was extremely well managed. Now we have the water softener you can see, taste and feel the difference immediately. Delighted with the product so far
Maria Foley
Maria Foley
12:44 02 Aug 20
I have a whole house system, just had the nicest guy out to service it. Explained everything he was doing. I can’t fault the system or the company at all. Totally professional, great staff.
Arek Kaczmarczyk
Arek Kaczmarczyk
10:10 01 Aug 20
Very happy about the service. Vlad, who was installing the system for us was great. We had a bit issue with connection but he quickly found solution, and worked perfect. We are now delighted to have system installed and we can see big difference... with water quality already.read more
Geoff Geoghegan
Geoff Geoghegan
14:03 30 Jul 20
Such an easy way to make an appointment simple and easy , txt messages kept me informed all the way and Didzis the EWT engineer was fantastic .Well done EWT thanks .
Wow low Do
Wow low Do
15:43 29 Jul 20
Engineers ( Martins)was very efficient, knowledgeable and practical about setting up as we had very tight corner for water softener. Not just an engineer but a good brand ambassador.. cheers
Peter Malone
Peter Malone
11:50 27 Jul 20
Had EWT water softener installed in November 2019 within days of ordering. Technician was very helpful in explaining functioning of softener and use thereof. Apart from topping up salt and breaking up salt bridge on one occasion I haven't had to do... anything and the removal of limescale has been complete, saving a load of hassle cleaning. Whether the long term savings advertised are accurate remains to be seen, but I am glad I made the purchase. Support since installation has also been excellent. I would definitely recommend.read more
Frank O'Brien
Frank O'Brien
18:55 24 Jul 20
Have water softener installed by EWT last week. It was meant to be installed earlier but was advised by their engineer that in house isolation valve was required. This was completed the following week and I mailed EWT to confirm install. They came... back to me re date and as I had appointment later in the day they rescheduled to 10.00am. Could not fault the workmanship and attention to detail. Engineer was tidy and informative of benefits and also fitted drinking water filter.Would definitely recommend EWT for water softener supply and install👍read more
P KN
P KN
08:03 24 Jul 20
Strongly recommend EWT. Great product backed by excellent customer service. Get one today & you won't regret it.
Mary Crowe
Mary Crowe
07:50 23 Jul 20
I find both girls on phone to be extremely courteous, friendly and helpful.The engineers are very efficient, knowledgeable and tidy workers.We had a water problem for years and years but since the EWT system was installed seven years ago we have... never looked back.read more
Rachael Goggins
Rachael Goggins
15:09 22 Jul 20
Had my EWT water softener serviced by Mati. Mati was excellent. He gave me a full run down of how the softener works and how to keep an eye on water usage. I find now I'm keeping a track of what I use and aware of waste water. Very happy with the... serviceread more
Adam O'Toole
Adam O'Toole
16:59 21 Jul 20
Seamless experience. Very helpful service and specific needs were accommodated without issue. Highly recommended
David Wallace
David Wallace
14:46 19 Jul 20
After two years there was a drop from the water front, and it was replaced free of charge. The service was prompt and efficient. Very happy with it. .
Derek Smyth
Derek Smyth
07:26 19 Jul 20
Makes a difference with the water and always polite and clean when in our house.
Stephen Fletcher
Stephen Fletcher
07:45 18 Jul 20
Excellent product. Staff are very helpful. Had a softener installed 4/5 years ago and install was excellent. Had it serviced last week. Guy said he would call at 10:45 - he was there at 10:30. Couldn’t ask for better.
Piotrek dogscorp
Piotrek dogscorp
09:09 16 Jul 20
Outstanding customer service , and superb results. No lime scale in any device since installation years ago. Thanks guys, keep up the great work!
James Devoy
James Devoy
11:09 15 Jul 20
My unit had its first service recently. The engineer was fantastic, gave advice on what to look out for. He was done quickly and was a very friendly man. He arrived early in the time window given which was a plus in my eyes.
moylaragh court
moylaragh court
12:57 13 Jul 20
After years of saying we would get the softener installed we did after yet another appliance ( shower) packed up from limescale . We only have the system in a short while and my wife is saying she can notice a difference with her hair when washing ,... the kettle doesnt appear to be scaling up and the new filtered water is a huge plus for us. Hopfully over the next few months we'll see the others benefits .I found the sales person on the phone very polite and accommodating with all the questions I asked . The engineer who installed the system was a nice gent , he arrived on time and was finished within 2 hrs no mess or no fuss . If you in the market for a system look at EWT you wont be disappointed. I have already recommended them to a neighbourread more
Martina
Martina
14:41 10 Jul 20
Highly recommend EWT, staff very professional and efficient, I had the pleasure to speak to a really friendly professional lad Robbie who was so helpful and courteous and a pleasure to speak to. I got this system in last September I waited till now... to post review because I wanted to see results first and have it in a while, water is much softer lime scale has reduced significantly as I live in an extremely hard water area, heating system works better. Engineer was spotless took all the rubbish with him was very clean and the after service is excellent thankfully I've not had to make phone calls, it went in and looking no looking back, clean healthy drinking water.read more
Peter Tarleton
Peter Tarleton
08:16 08 Jul 20
Just got my new water softener installed this week by EWT and the whole experience was very professional.The engineer was on time as per the appointment and done a very neat and tidy job. I would have no hesitation in recommending EWT to anybody... looking for this product.read more
Jean Coulter
Jean Coulter
08:25 25 Jun 20
A very efficient, friendly service. Always on time. Service engineers are very helpful, carrying the heavy salt bags to my shed. Thanks
P G
P G
13:28 23 Jun 20
Outstanding service and a quality product. Look no further than EWT
Liam James Cullen
Liam James Cullen
12:24 22 Jun 20
EWT, only one word comes to mind, UNREAL!!We got our EWT606 in Christmas 2018, we got 6 bags of salt for it, it’s not June 2020 and we are just running out of salt. The equipment is phenomenal, our kettle, sinks, bathrooms, drinking water are all... beyond perfect. If your in a hard water area, even slightly GET THIS PRODUCT. Your home will thank you.Great staff on the phones too.read more
Alan Conroy
Alan Conroy
12:24 22 Jun 20
Had the water softener and water filter system installed last week. The quality of the water from the water filter is unbelievable. The taste is very refreshing. The "other water" that supply's the shower , kettle etc. is also of a high quality.... There are no hard water marks on the shower glass and the kettle is looking new. The professionalism of the sales team to the engineer was very good. Sales team knew their product and followed up after the product was installed. The engineer was very professional and did a very neat job . The EWT bottle is great!!!read more
Tadas Remeika
Tadas Remeika
20:31 20 Jun 20
I have Gold series water softener for a year now and can confirm it works 100% as promissed, no limescale at all. Additionally we have Ewt water filter which is great as do not need to buy bottled water at all and can drink nice tasting water from... the tap. I would have no doubt recommending this company and their services.read more
Derrick Byrne
Derrick Byrne
13:24 19 Jun 20
Great experience from start to finish. Sales call was quick and painless and the engineer was booked in less than 10 mins.Engineer visit was on time following both email and text updates and the install only toke about an hour. In that time he... answered all questions and provided all necessary instructions on how the system works. We have already noticed a huge difference in the water quality after a couple of days. Highly recommend EWT.read more
Geraldine Fitzgibbon
Geraldine Fitzgibbon
07:55 19 Jun 20
Excellent service from EWT. My water softener was due its first years service and EWT contacted me to remind me. They have a very easy modern way of arranging appointments. Engineer was right on time and was very nice to deal with. Would highly... recommend.read more
Zoltan
Zoltan
14:30 17 Jun 20
We moved into our first home in 2016. Within a year we realised that there was a problem with the hard water in the area.We went to the Home Show in the RDS and looked at all the stalls with water softener technologies. Every single was coming at... us with their marketing nonsense. Oliver at EWT didn't try to sell us anything, he didn't pressure us into special deals, he simply explained how we could help our case. He wasn't just rattling the same thing from end to end, he actually answered our questions. We took all info home to digest and slept on it. We decided to go with EWT. The installation was quick, neat and clean. The return of the investment was immediately noticeable. I shopped around for salt many times, but the quality of the product and price is unbeatable. The system to enquire, order, schedule couldn't be any easier. I always deal with a friendly and helpful polite person on the phone or in person, who comes out to deliver salt service the system or replace.Years went by and the drinking water filter tap started dripping to a point it was a nuisance due to the super hard water in our area. It's not the fault of the product as it's not going through the softener. I was looking to purchase a new one and to my biggest surprise, they scheduled a technician to replace it free of charge. Long story short. Best money spent ever, easy to keep things and system clean, tasty water, super efficient, quality products, and excellent customer service.read more
Lynn Bourke
Lynn Bourke
11:49 16 Jun 20
I had a water softener system and water filter installed last year and I cannot speak highly enough of this company and it's employees, who are a credit to them. Everyone I spoke to was professional, polite and friendly. The service provided over... the phone and by the installers was excellent. Most recently I spoke with Nicole who was so lovely and helpful. Great products and exceptional customer service!read more
Jesus Rodriguez
Jesus Rodriguez
07:41 16 Jun 20
We’ve a 606 water softener unit close to a year now and we couldn’t be happier. There hasn’t been any issues at all. To fill up the salt is quite easy and fast. The water as you’d expect is soft and helps maintain our appliances protected and shower... door keep clean for longer :)EWT service is essential and great, they provide the salt and they deliver these without hassle.read more
Pat Muldoon
Pat Muldoon
09:41 12 Jun 20
I had a Water Softener and Reverse Osmosis plus UV Dinking water system installed recently by EWT. I must say that the installation and follow up was excellent and done most professionally. It has made a huge difference to my water quality and I am ... very satisfied with the results. I would highly recommend EWT for this service.read more
patrick bailey
patrick bailey
07:20 12 Jun 20
Martin installed the water softener unit in double quick time. He was neat and tidy and cleaned up as he went. He then took time to explain everything in detail. Delighted with the outcome. Would highly recommend EWT and Martin especially!
RENATO VALENZUELA
RENATO VALENZUELA
12:59 05 Jun 20
Excellent product and as well good customer service after sales. During lockdown I got a call asking hows the unit. Great effort. Thanks and all the best
RAMJI CHAUHAN
RAMJI CHAUHAN
08:56 04 Jun 20
I would like to say that the service I received from them each years have been excellent there hasn't been any issues or problems the engineer that comes make sure that he clears up and leaves everything spotless "thank you for the service" I enjoy... every year also you get 5 salt bags are left when you take out the annual service. R Chauhan From Harrow.read more
Julia Borodina
Julia Borodina
13:58 01 Jun 20
Had water softener installed a few weeks ago, don't understand how i could have lived without it before. The engineer had finished all the work in 2 hours. Provided clear instructions and answered all of my questions about the usage and maintenance.... Very happy with the product. Noticed the difference within the first week; kettle de-scaled by itself, thermostatic valve in the shower now turns easier. Post sales support is brilliant as well.read more
Maureen Co
Maureen Co
07:42 31 May 20
I have recommended EWT to family and friends J have found them very professional. I purchased one of there units a few years ago and have never had a problem with it,I also get my salt delivered which is a great help also I never run out, EWT send... reminders when the unit is due a service and when I need salt.. delighted with my water softener.read more
Pap V
Pap V
12:15 25 May 20
Excellent product! We have seen the difference from day 1. They were some issues with scheduling the installation but the sales agent managed to provide very good support and solve the problem. Recommended!
Deirdre Kelly
Deirdre Kelly
08:53 25 May 20
I got a water softener and filter unit installed last week. The installer was really helpful, working with me to decide the best place to put the unit and was very efficient. I know there is benefits for your skin, hair, appliances etc. but the one... thing I'm so happy about is no more limescale stains!! I have very hard water and was driven demented cleaning the linscale off taps, sinks, shower doors and now they are sparkling so I'm delighted. If it is something you are thinking of getting, I would definitely recommend EW Technologies. Thanks.read more
Jimmy Murray
Jimmy Murray
09:46 24 May 20
Had the Water Softener Unit install in 2013 and every year since, I have received a text message reminding me that the service is due. The procedure to book your service is quite easy and simple. The engineer arrives on time, everytime and the... service is over and completed very promptly and professionally. Great company to deal with.read more
Rebecca Robinson
Rebecca Robinson
17:43 22 May 20
The technician was friendly, efficient and explained everything he was doing. He also maintained social distance and wore his protective mask...very good service.
Conor Tiernan
Conor Tiernan
15:31 21 May 20
We have had EW Technologies supply and service our water filter system for nearly 8 years now and we cannot complain. Never been an issue with ot or the service team.
Paula Cummins
Paula Cummins
19:59 19 May 20
Professional installation. Tidy job. Using less detergent and soap. Lovely soft hands, hair & skin - no longer have dry skin. Highly recommended it.
Fran Quinn
Fran Quinn
17:53 15 May 20
We have the water softener in a week now and the difference is 100% better already, I’d recommend EWT to anyone, very professional from the first phone call to the installation.
Paul Gatera
Paul Gatera
10:41 15 May 20
I would like to say that I had a great experience with EWT during lockdown restriction time but I called EWT with an issue I spoke with Nicole Bruce , she was very professional take my issue from day one until the issue was resolved by top engineer... Thomas. I would say that Nicole is excellent , she kept me informed everyday until the engineer come to the house to resolve the issue. Having someone like Nicole working for EW Technologies gave the company a great reputations in many ways. I will continue with EWT as long people like Nicole still around. I just recommended EWT to our neighbors since yesterday. I am very pleased with Nicole( she is our life saver) I am luck to have Nicole and Thomas during difficult time everyone is facing right now. Big thanks to Nicole for dedication and professionalism. Don't forget the customer focus mindset Nicole has. Once again, many thanks to Nicole, Thomas and EW Technologies.read more
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