reviews

"The Perfect Experience Every Time"

EWT

4.4

Based on 570 reviews

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Raimundas Pietruszkiewicz

20:05 04 Jul 23

Got water softener installed recently by engineer Tomasz. I am very satisfied with his work. He went extra mile and managed to fit the unit into small undersink space. Softener works fine, no leaks. I highly recommend.

Patrick Morris

09:43 01 Jul 23

I had a system installed this week by EWT. The installer was very professional and informative. So far very happy.

Emma Kilroy

11:06 17 May 23

System fitted by Vladimir this week. Very quick and clean install. Friendly and professional too.

EW Technologies

4.5

Based on 1109 reviews

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Brian O Keeffe

08:09 27 Sep 23

Found Claire to be very knowledgeable and courteous when dealing with my queries.

Dr. Gurusharan Singh Gogna

10:39 25 Sep 23

Great experience with the purchase and installation of the water softner and drinking system. It is giving us a good quality water. It was wonderful dealing with Clare from Ewt team. Thanks

Keith Bruton

13:32 17 Sep 23

Great service

Ciaran O'Brien

12:49 13 Sep 23

Excellent customer service. Top quality product with superb back up service. Claire was so helpful and really professional.

Noel White

14:06 12 Sep 23

Dealt with Claire. This is my second time having their products installed in separate homes. She was easy to deal with and knowledgeable on their products

Yash Mundra

12:27 11 Sep 23

Recommend! Pretty good customer service

Niamh Lawless

12:09 10 Sep 23

Had my water softener installed and we love it I dealt with a lady Claire over the phone who was so lovely and professional thank you

conor kelly

20:00 08 Sep 23

Excellent experience with this company from start to finish. Very professional and engineer Rob was a gentleman. Definitely recommend.

Mary Cameron

11:43 08 Sep 23

Abbie

Siva Kumar

20:47 06 Sep 23

Clare was excellent in the customer today in reorganizing the booking. She was very prompt in her reply and made my day very easy. Thank you Sivakumar M

Kevin Weaver

13:49 01 Sep 23

My conversation with Abbie was a lot quicker and easier than having to wade through a web site that doesn't even give me the opportunity to book an annual service as a direct debit customer.

Tony Boyle

11:20 31 Aug 23

The person who helped me was very professional and knowable to all my questions and problems a very helpful man thank you.

Andrea Marie Cruz

15:52 30 Aug 23

Prompt communication. Abbie is very helpful in answering all my queries 🙂 Great customer service!

Mark Looby

15:44 28 Aug 23

Efficient & problem free, highly recommended

Prakash Solanki

10:59 24 Aug 23

Excellent communication and very helpful

Christian Mehl

15:34 22 Aug 23

Abbie has been wonderful and very helpful in organising the water filter. Thank you.

Harshit Bansal

05:53 14 Aug 23

It takes time to get your appointment for installation. However, smooth Installation, was done well on time. Engineer Vladimir was a gentleman.

Andre Bunemer Lopes

07:42 12 Aug 23

Great experience in purchasing and maintain their water softeners. Great water taste and quality.

Edel Birchall

12:48 10 Aug 23

Abbie was extremely helpful and reorganised our appointment to suit our needs. Thanks Abbie

Caroline Morrin

21:43 08 Aug 23

Abbie was very helpful in helping me to organise a service for my EWT system.

Kristina Fitzgerald

13:10 08 Aug 23

Great customer service, very quick to respond and very helpful - I was communicating with Abbie. Engineer was Dalibor, came on time, gave a professional run down and reliable recommendations. Very happy with this service

Damian o Hanlon

06:34 05 Aug 23

Super Job !Great experience with this company, very easy to book online, super fast response, the engineer Tomas was very good, very neat work, explained everything and left the place clean and tidy, would highly recommended. 5 stars

RAMJI CHAUHAN

11:19 04 Aug 23

I would like to say that the service I received from them each years have been excellent there hasn't been any issues or problems the engineer that comes make sure that he clears up and leaves everything spotless "thank you for the service" I enjoy... every year also you get 10 salt bags are left when you take out the annual service. R Chauhan From Harrow.read more

Marlis Nolan

11:26 03 Aug 23

Very professional service and excellent communication from start to finish. Claire was very helpful and informative throughout.

Dam ian

17:36 31 Jul 23

Booking service was a very simple process

judith makris

15:10 31 Jul 23

Installation was quick and no mess left. Customer service are always friendly and helpful.

Margarita Plocina

11:25 28 Jul 23

Very quick and professional service, amazing communication

Andrew Clarke

20:15 27 Jul 23

Dealt with Abbie. Very pleasant and helpful.

steven crawley

17:45 27 Jul 23

Dealing with Abbie on the phone , very polite and up beat , other operators could learn from her , thanks again steven

Tanya Keogh

13:28 27 Jul 23

Vladimir did the installation. Very good service in arranging the installation. Excellent, speedy and clean actual installation. Vladimir was very helpful and professional. Highly recommend.

Vitalie Borsci

13:01 27 Jul 23

I rang today to make a booking for service and Claire from customer care was very friendly and responsive, such a pleasure to talk with. I would highly recommend them.

Niamh Mulryan

09:46 26 Jul 23

Had my water softener installed by Vladimir today. He was very friendly, informative and quick. He did a great job.

Deirdre O'Brien

17:51 25 Jul 23

Very pleased with my new water softener and tri-flow tap. Super service from the EWT team. The booking process was seamless and quick. Vladimir was brilliant on the day, very efficient and super helpful. Installation took about 1 hour, he kindly... modified my sink cupboard shelf to accommodate the unit and then took the time to talk me through everything I needed to know. I received receipt instantly following payment. Have noticed immediate improvements in water quality. Would highly recommend.read more

Luisella Miglioranza

13:23 25 Jul 23

Abbey was quick to respond and friendly 😊

Joe Grant

11:50 25 Jul 23

Abbie was very helpful in resolving the issue I had. Her assistance was much appreciated.

Martin Kennedy

17:22 22 Jul 23

Abbie was clear,polite and efficient in dealing with my request. Shortly after my call with her, I received notice of the expected appointment.

Anuj Kumar

16:10 22 Jul 23

Thanks to Abbie for helping us to understand the product as per my requirements.We would recommend EWT for choosing water softener and RO system.

diego carvalho

17:32 21 Jul 23

Water softener was overfilling due a part which was broken. Called ewt, they send a professional engineer to look after it, service was done very well. Problem is sorted now.

Frank Imo

21:06 20 Jul 23

Our water 💧 is lovely, free of limescale, the kettle is clean and washing is easier. Engineers are knowledgeable and competent. Will definitely 💯 recommend 👌 👍🏽

Emmanuel Stratford

09:37 20 Jul 23

Great customer service and products, highly recommended

kim callaghan

08:37 20 Jul 23

Always there to help and set up call outs or services

Aine Fogarty

13:11 19 Jul 23

Dealt with Abbie. Very quick and responsive. Very happy with the support service

Jayashri Vijayababu

16:34 13 Jul 23

Abbie was good and helped me in the ask.

Fergus kelly

18:21 08 Jul 23

I had the pleasure of dealing with a lady called Deirdre when i rang the other day to organise a service for my father. She was so helpful and couldn't do enough for me. She is credit to your company and an absolute please to deal with

Kondapi Teja

11:46 07 Jul 23

Excellent response and action from Claire, who explained well about the product answered all my quires and booked the product within no time.

Declan Wynne

11:05 07 Jul 23

Abbie was extremely helpful with my query

Jestin Joseph

09:46 07 Jul 23

The overall experience with them was mixed I would say but positive most of the time. There are a few people I would like to appreciate here for the way my case was dealt. Abby the CS agent who helped me re-schedule our appointment after all the... goof-up the first time and then the engineer who set everything up - Dali. He is surely one of the best employees they have and should be given a nice bonus and raise, make him your engineers trainer I would say. The product is working fine as of now and the review I have had from others for this company is also good.read more

Mandie Walsh

08:39 07 Jul 23

Tiernan answered my call and gave me the advice and direction I needed, swiftly and efficiently

Stephen

08:37 07 Jul 23

Thanks to Deirdre! Very helpful in solving a problem for us.

tessteasers

10:14 06 Jul 23

Deirdre was exceptionally helpful

Deirdre Gray

09:24 06 Jul 23

Spoke to Tiernan about a recent order and he was able to reassure me that the order I placed was the product that I need and that it will do everything I want it too. Thank you.

Shivakumar BG

13:16 05 Jul 23

Customer Service and technical teams are very good and easy to work. I would strongly recommend

Caroline Foley

08:06 05 Jul 23

Happy with customer service when speaking with Abbie. It would be good when speaking with an agent if a service time could be given over the phone instead of waiting for text/email.

Yvonne Uí Raghallaigh

07:58 05 Jul 23

Abbie was so helpful and understanding in my needs

Rajmund Pietruszkiewicz

20:17 04 Jul 23

Happy with the softener and drinking water filter. Tomasz who installed the system was very profesional and did a great job. Also would like to thank Abbie for advising on different water treatment solutions

Prithivi Seenu

18:55 03 Jul 23

The lady was very helpful and cleared my doubts. Really appreciate her patience and customer service.

gamenq

14:50 03 Jul 23

Great installer Vladimirs. Quick, friendly and profesional.

Adriana Vasilache

12:09 03 Jul 23

Was a pleasure to have Vladimir install a water softener in my home. I highly recommend Vladimir

Seoirse Dikker

09:08 02 Jul 23

Quick and efficient scheduled replacement of the filter. We have been with EWT for years now and we love the quality and taste of the water.

Steven Knowlton

08:22 30 Jun 23

Abbie, who called for payment, was smart, pleasant and efficient. The engineer who installed the unit, Thomas K, was stunningly good. He was fast and efficient and did a good job cleaning up as he went. And he re-fashioned the shelf alongside the... new unit under the kitchen sink so everything fits fine. He answered my questions. And he wore the mask I gave him because of the Covid epidemic. First-class service.read more

Brian Murphy

17:03 29 Jun 23

Deirdre could not have been more helpful in getting my issue under control

Helen Daly

07:19 28 Jun 23

Excellent service replace the tap due to a leak and response was fantastic within a couple of hours of phoning in with the problem leak

Albinas Kasparavicius

16:52 27 Jun 23

I have spoke with Ms Abbie shy was very nice and helpful

Linda Butler

21:15 26 Jun 23

I spoke with Deirdre on the phone to book the service on my water softener she was very helpful and went into detail with on everything with me

Ann Marie Mccann

14:00 26 Jun 23

Abbie was brilliant sorting out my service today

Colin Walsh

19:30 23 Jun 23

Paul very clear and helpful

stuart marry

10:07 23 Jun 23

I dealt with Tienan who has excellent organisational skills. He followed up on an issue that I had and sorted it with easeHis phone manner is impeccable.

Linda O'Grady

20:55 22 Jun 23

Very happy with the customer service, especially Tiernan, who followed up on every aspect of my concerns. Hopefully every interaction with EWT will be this good.

dushyant singh

15:08 22 Jun 23

Happy with the product and the service overall. Abbie from the customer service team was super prompt in sorting out an issue I had with my order as soon as I raised it !!

briscoashe

10:08 21 Jun 23

Excellent customer service from Deirdre. Very pleasant to deal with.

brian nagle

13:38 20 Jun 23

Deirdre was a pleasure to deal with and solved my issue promptly

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