reviews

"The Perfect Experience Every Time"
EWT
4.6
Based on 531 reviews
Mirabela Paraschiv
Mirabela Paraschiv
10:34 12 Aug 22
Highly recommend! Clare was very helpful today as always. Thanks
Kate O'Brien
Kate O'Brien
10:10 10 Aug 22
dealt with Claire and she was super helpful! answered all my questions!
Bernie Daly
Bernie Daly
09:08 10 Aug 22
Have been with EWT for many years I am very happy with my water softener unit. The customer service is excellent. I would recommend this company.
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Evelyn, Jewel Ryana
Evelyn, Jewel Ryana
11:54 11 Aug 22
Using EWT water softener for last 3 years. We could feel the difference form before. It's great
Linda Mitchell
Linda Mitchell
10:36 11 Aug 22
Dealt with Deirdre, very helpful and informative. She even rang back the next day to keep me up to date. Thanks so much Deirdre.
Alex Paul
Alex Paul
07:22 11 Aug 22
good service and instillation friendly engineer Nauris .
Es Mcquaide
Es Mcquaide
23:00 10 Aug 22
Claire was very professional when I spoke to her this morning. Got my appointment made and very helpful throughout the phone call.
Conor Martin
Conor Martin
14:52 10 Aug 22
Edit: was called by EWT after leaving a 4 star review and informed that customer service agent would receive no bonus if I didn’t leave a 5 star review. Again, very happy with agent, but now very unhappy with company. Don’t trust the amount of 5... star reviews here, people are being coerced into leaving them to help out agents. Customer service bonuses should not be dependent on users overall ratings of the business. Terrible policy by EWT.Incorrectly booked a call out instead of a service on the app, had no way to correct this without calling customer service. Deirdre took my call and was great, had the issue fixed immediately. Only negatives were the app isn’t great and the annual service which took 10 minutes was very overpriced at €132read more
James Fedigan
James Fedigan
13:00 10 Aug 22
Very helpful customer service just received from Claire. She was extremely diligent and thorough and very friendly. Answered and resolved all my questions in a short space of time. Couldn't ask for more.
Keith Kavanagh
Keith Kavanagh
09:12 10 Aug 22
I rang ewt yesterday to book in my yearly service I was speaking Claire which was very nice and very helpful
Max Rafter
Max Rafter
16:39 09 Aug 22
Very good service would highly recommend Vladimir for installation he was very helpful polite and knowledgeable.
John Nolan
John Nolan
10:09 09 Aug 22
Required assistance in getting established using the online booking system. Deirdre helped me get sorted and explained the process step by step, and ensured I had my service booking confirmed, and gave me useful information on the app use. Technical... assistance supplied by a personality..... what more could I ask for.Many thanks Deirdre.read more
Alan Ebbs
Alan Ebbs
08:46 09 Aug 22
No install yet but customer service from Deirdre so far has been great!
Caroline O'Brien
Caroline O'Brien
11:04 08 Aug 22
Thanks to Claire for a very efficient service over the phone, she was ever so helpful and solved my problem. The water system is brilliant, have it one year now and I love it. Thanks again to Claire for being so friendly and nice. Caroline O'Brien
ashish sharma
ashish sharma
16:14 07 Aug 22
Vladmir did great job! Happy with water softener...
Mike Westlake
Mike Westlake
09:25 05 Aug 22
EWT are a very professional company to deal with. The engineer that came to do my annual service (Mario) was very helpful and knowledgeable. I would have no hesitation in recommending EWT.
Veronica Ryan
Veronica Ryan
07:57 04 Aug 22
EWT is, I am sure, a good company. I have been a customer for several years now. My recent experience of “booking” a service was terrible. I spoke to one of their phone agents three times in one week and when I spoke to a different agent the... following week there was no record of my conversations the previous week. It took almost a month to have a service date and time sent out to me. The technician that came to carry out the service was great. His attention to detail was faultless. It was unfortunate that I had to threaten to withdraw my custom to receive the service I pay for. Perhaps there is a need to review the training of those working the phones and the online system.read more
David Hampton
David Hampton
13:15 02 Aug 22
With out a doubt I would recommend EWT service programme and water systems to a. Been a member for over 10 years and have had Zerro issues.. Excellent Customer service also..
derek byrne
derek byrne
10:34 02 Aug 22
Just ordered my second EWT water system from Claire who was excellent at explaining what I required. Would highly recommend. Great service.
Jeff k jose
Jeff k jose
06:17 01 Aug 22
Good Customer care support. Beno was very informative and helpful in selecting with the proper system.
praa123
praa123
07:08 30 Jul 22
Fantastic experience.Well recommended
Hillariose PC
Hillariose PC
11:08 27 Jul 22
Highly recommendable company, absolutely high qualified engineer , and the call center staff Mr Beno. Now EWT water softener installed in my two houses and have fine water supply. Thank you for the work done perfectlyJoachim JamesDublin
Denin Mathew
Denin Mathew
10:53 27 Jul 22
One of the best water softener. Sales representative Mr. Ben and Installation engineer Mr. Tomas did great support for the product. Highly recommend this product for each home..
sachin mathew
sachin mathew
06:44 27 Jul 22
Great products and service. Staff on call centre for any queries was also very helpful, I mainly dealt with Ben so he took care of our order booking and installation. Recommended.
Muthumanickam Veeravagu
Muthumanickam Veeravagu
15:17 26 Jul 22
Hi Ben, looked after myself today I would highly recommend he answered all my questions and was extremely helpful I was very impressed with his customer service skills and he went above beyond to help me, Thank you Ben.
Jill Martin
Jill Martin
12:22 22 Jul 22
I have been dealing with Claire today, she has been extremely helpful sorting my queries thank you Claire
donna kelly
donna kelly
10:46 22 Jul 22
Hi Claire looked after myself today I would highly recommend her she answered all my questions and was extremely helpful I was very impressed with her customer service skills she went above and beyond to help,Thank you Claire
Elaine Keaveney
Elaine Keaveney
10:05 22 Jul 22
Highly impressive service and products. I’m absolutely delighted with my water softener, great tasting drinking water, I can feel the difference in my hair, skin and clothes already. The whole process was extremely efficient from start to finish, I... placed my order online and was kept up to date with informative emails and texts. I found the app very useful as I had to reschedule my installation date. Installation was hassle free, Tomas the Engineer was so professional and polite. Thank you EWT, keep up the excellent work!!read more
Lisa O'Brien
Lisa O'Brien
11:14 21 Jul 22
Spoke with Deirdre this morning, she couldn't have been anymore helpful and pleasant to deal with- great customer service!
Nicola McDonnell
Nicola McDonnell
11:18 16 Jul 22
Was thinking of upgrading existing water system. Rang and spoke to Deirdre she was great at explaining what would suit our house best. Deirdre is full of knowledge and very polite. As an existing customer would ask EWT to look at there app as it... isn't user friendly and needs to be reviewed. Nothing bets talking to a person for advice on the phone.read more
Denise Carroll
Denise Carroll
11:12 13 Jul 22
Very efficient service, thank you Claire for being so helpful.
Lisa Carolan
Lisa Carolan
20:19 12 Jul 22
Brilliant service from start to finish. I phoned Deirdre as I wanted to upgrade my system and her product knowledge and customer service was excellent.
Blessings Abundance
Blessings Abundance
14:43 12 Jul 22
Ben is super amazing. Thank you for all your patience and support. You are simply amazing
Mary Kelly
Mary Kelly
10:46 12 Jul 22
Claire was most efficient.Thank youMary
vijay shitole
vijay shitole
13:09 11 Jul 22
This is very wonderful service provided by Mr Ben EWT person and I am very happy for it !!!
Robin Joseph
Robin Joseph
17:42 08 Jul 22
We had a EWT water system and we had a great experience with Ben and team. I really recommend the services of EWT. They are reasonable than any other water services . Few days after we are feeling great change in the softness of water also and me... and my family is really happy to part of Mr.BEN and teamread more
Roberto Philippot
Roberto Philippot
10:05 08 Jul 22
I would like to say Claire was most helpful and considerate, it was a joy in talking with her. Thank you Claire
Donna Byrne
Donna Byrne
13:31 07 Jul 22
I would highly recommend EWT I have been dealing with Claire she’s been so helpful sufficient & I always get a friendly response at the other end of the phone. The service she provides is very professional and the service is spot on.
Trish Kavanagh
Trish Kavanagh
09:15 06 Jul 22
This morning I rang and got Deirdre who was extremely helpful and answered all my questions perfectly. A pleasure to speak to. I have given this a 5 star because the service I got was excellant and I am very happy with my softened water and drinking... water tap👍read more
anne hannon
anne hannon
11:05 05 Jul 22
Been dealing with yourselves for some time now . Have been speaking to a lovely lady called Deirdre in connection with a service today . Very pleasant and very nice to talk to. I spoke to her and asked if I could get salt with the credit and she... told me that I could not . She also explained me that the credit can only be used for certain things and explained everything fully !! . we can use 15 euro towards a service only . I asked if we could get the salt too but was told we can’t do that . It’s an out rage that I can’t use my own money that I have on credit to purchase salt or to pay off a larger portion of the service bill . This matter needs to be sorted out as it is still my money you have there and yet you can tell me how I can use it ! 😖 The above review has nothing to do with the staff member but it has to do with your policies!read more
Ryan Rudolph
Ryan Rudolph
10:48 05 Jul 22
Claire was very professional and a joy to deal with!
Danielle Fitzpatrick
Danielle Fitzpatrick
21:41 01 Jul 22
Thanks to Deirdre very helpful even takes me threw how to get €15 of on app thanks very much
Belinda Hill
Belinda Hill
21:26 01 Jul 22
Thanks to Deirdre excellent customer service. Would definitely recommend to ask for her if anyone was going with this company
Lynsey Carthy
Lynsey Carthy
19:34 01 Jul 22
My husband dealt with a girl called deirdre she was so so helpful to him she talked him threw everything. We can't thank her enough enough
Michael Dunphy
Michael Dunphy
11:02 01 Jul 22
I was dealing with Claire who was extremely helpful, courteous & professional. She was able to answer my queries & set me right going forward.
Tyrenne Perdigon
Tyrenne Perdigon
09:08 01 Jul 22
Ever since we got the water softener, we’ve had a great and fast service offered when needed.I would highly recommend.
alan fennelly
alan fennelly
19:18 30 Jun 22
Spoke with Deirdre she advised to book service on app as I can use €15 credit towards service . Found her very helpful and polite . Thanks for the help Deirdre 🙂 will book on app.
joe byrne
joe byrne
18:37 30 Jun 22
Was dealing with a lady called DierdreAnd have to be honest she absolutely helped with every enquiry I had really pleased with the service .
Matthew Mooney
Matthew Mooney
15:37 30 Jun 22
Spoke with deirdre she was very helpful answered all questions asked . Very happy with the difference in the water would recommend ewt
Clare Dixon
Clare Dixon
14:59 30 Jun 22
I cant thank deirdre enough she has went above and beyond for me since i started to deal with this company she even done follow up calls with me thanks million deirdre.
Bobby D.
Bobby D.
14:04 30 Jun 22
Today I made an over the phone inquiry about having a G21 filtration system installed. My call was handled by Claire who was friendly and very helpful. Claire was very informative and after all my queries being answered I decided to make a booking.
Mable Thomas
Mable Thomas
11:49 30 Jun 22
We got installed this month. Their service was fantastic. Moreover, Ben was so helpful in explaining products and services. I would like to recommend this products to my friends as well.
Jade O’Neill
Jade O’Neill
09:17 30 Jun 22
Dealt with a wonderful girl called Claire today . Very happy with the service I received. Claire gave me loads of information, I would highly recommend her
Clare Shine
Clare Shine
08:36 30 Jun 22
I can't thank deirdre enough so helpful talked me threw everything I need to know. She's such a creadit to your company
Harold Carag
Harold Carag
19:56 29 Jun 22
Generally very good experience with EWTech, Ive been with them for 15 years now and I have no complains well aside from the inflation of the annual service fee. But all in all they are highly recommended.
sin chye sia
sin chye sia
13:20 29 Jun 22
great and fast service. nice staff specially VLADIMIR.
Susan O' Neill
Susan O' Neill
12:32 29 Jun 22
I was helped by a lovely girl called Claire today, she was very knowledgeable about the companies products and services, very professional and helped me to make a decision on what solution was best for my home.
Aisling O'Brien
Aisling O'Brien
11:42 29 Jun 22
My experience working with Deirdre was nothing but excellent. I found her to be extremely helpful and courteous. I will be recommending the company to all I know.
Emma “Em” S
Emma “Em” S
11:32 29 Jun 22
I dealth with Deirdre directly and found her very helpful and I would be quick to recommend her anytime.
William O'Donnell
William O'Donnell
10:55 29 Jun 22
I had Pat, a service engineer for a call out. He was very efficient and helpful. Excellent service, solved our problem with little fuss. Thanks again.Also Claire solved the issue with the bill in no time. Thanks Claire.
Terri Clarke
Terri Clarke
12:20 28 Jun 22
Absolutely excellent service Claire went above and beyond to help us outThey arrived when they said they would and Valadimir who installed they new unit was so friendly and he was so fast and efficientI would highly recommend EWT
Susan McKeever
Susan McKeever
10:16 28 Jun 22
Great experience with EWT, from the lovely friendly Claire who answered my call and arranged a call out, to Nauris the engineer who is so experienced and efficient, he explains everything and is so particular to make sure my kitchen is spotless... afterwards. A really good experience from beginning to end.read more
Francis McCormack
Francis McCormack
09:44 28 Jun 22
Excellent Customer Service - When I rang EWT for my annual water softener machine service, my call was answered promptly. Claire was very amiable, helpful and informative when answering my enquiries. Thank you Claire!!
Emer Moriarty
Emer Moriarty
09:35 28 Jun 22
Excellent customer service from both Deirdre & Kyle
Mauretti Bn Ui Fhlatharta
Mauretti Bn Ui Fhlatharta
19:20 27 Jun 22
Had a call from Claire today re service appointment. Very professional and a very pleasing and friendly voice. A very happy customer.
AA
AA
23:39 25 Jun 22
Very good service. The product is very good. Vladimir the engineer was awesome. I highly recommend EWT.Ade
Rajeev Gupte
Rajeev Gupte
14:10 24 Jun 22
Ordering salt. Good customer experience
Jenny C
Jenny C
11:06 24 Jun 22
Second time ordering from EWT and as always, very helpful information on the various options shared by the EWT team particularly the help from Ben. He followed up with calls as promised to ensure my account was set up properly. Looking forward to... getting my new drinking water and softener system installed!read more
Sebastian M
Sebastian M
13:32 23 Jun 22
Highly recommend!!!Products are high level equipment and I’m very happy on my water filter.Clair provide excellent costumer care service.Just go for it!
Iga S
Iga S
10:04 23 Jun 22
I use the water softener for number of years and delighted with the performance. Worth to mention the customer service is excellent. I dealt with Ben who was very helpful in arranging the slip payment for me and answered all my questions.
ROBERT SMART
ROBERT SMART
08:58 23 Jun 22
Excellent customer service. Orders and service done very quickly and if an issue arises they look after it quickly and professionally. Thanks to Claire for sorting me out this week and being flexible with the arrangements.
david boalnd
david boalnd
08:30 23 Jun 22
Booked the wrong package but Claire rang me to rebook the correct package and had me sorted in no time , excellent service 👍
Carol Quinlan
Carol Quinlan
09:13 22 Jun 22
Dealt with Claire on the phone and she was extremely polite and helpful for me to get my service done...
laura kelly
laura kelly
08:43 22 Jun 22
I cannot recommend Claire enough to deal with she is very professional and knows exactly what you are looking for thank you for all your help and advice will deffintly be spreading the word thankyou Claire.
Edel Guinan
Edel Guinan
21:34 21 Jun 22
Would highly recommend. Paul did a fantastic job installing my new softener, flawless and all done within an hour. Very tidy work, clearly explained and I saw an immediate result. Sorry I didn't do it sooner.
Mandy Johnson
Mandy Johnson
18:44 21 Jun 22
Thank you Claire for the help today
Martin O'Carroll
Martin O'Carroll
11:03 21 Jun 22
I keep having problems making a payment via the App. I phoned customer service and Deirdre answered promptly and completed my request quickly and professionally. I wish all customer service departments worked like this. Thank you.
DOREEN IMATAA
DOREEN IMATAA
15:41 13 Jun 22
It's my second year with EWT WATER, this time was special because I has the whole unit of drinking water and general household use with the dual compact water softener, very good services with Vladimir who is well mannered and very helpful and easy... to deal with..am really excited, great services!read more
Eleanor Hovenden
Eleanor Hovenden
14:04 09 Jun 22
I was in touch with EW Technologies yesterday, and spoke with a gentleman named Ben. He was very helpful, by sorting out my order. Thank you Ben. I will recommend EW Technologies to my friends and family.
Fidelma McManus-Smyth
Fidelma McManus-Smyth
09:46 08 Jun 22
Vladimir was very pleasant and efficient engineer. He installed the EWT Gold 606 very quickly and cleanly. He went through all the instructions and answered all our questions. Will definitely recommend to friends and family.
Gerard Higgins
Gerard Higgins
11:06 07 Jun 22
Rang EW Technologies today spoke to customer service ambassador Claire who could not have been more helpful.All questions answered in a timely and professional manner. Would have no problem recommending their company.
Fey Ato
Fey Ato
14:14 03 Jun 22
Well good service provider. I was having issues ordering on the app. A gentleman man Ben, helped out with all my queries and sorted out my order. He was very patient, helpful and gav good advice. He is a credit to the company.Will recommend EWT.
Reece
Reece
12:44 03 Jun 22
Spoke to a lady called Claire so was polite and very helpful definitely knew what she was on about will definitely be recommending ewt to others!
Loredana Mirea
Loredana Mirea
10:55 03 Jun 22
Great customer service,efficient communication from Claire,she is very helpful and pleasant!Highly recommended!
RajyaLakshmi Narra
RajyaLakshmi Narra
13:02 01 Jun 22
Fast delivery and installation. Great team to deal with, especially Ben who guided me with right product and Thomas did a wonderful Job today with installation process. Thanks to EWT.Regards,Raji
Toni Geoghegan
Toni Geoghegan
09:38 01 Jun 22
Derdre was excellent at her job. Delt with my issue immediately. Thank you.
Lorraine Mc Mahon
Lorraine Mc Mahon
14:56 30 May 22
The best decision I ever made was to get in the water softener system. Ben was so helpful with regards to what products was available and what was best suited for my home. The Service was scheduled so fast. Mario, the service engineer came and was... so professional. I have never encountered a professional like him before. He was outstanding in his work and so clean and tidy. I would highly recommend EWT to everyone.read more
Sinead Brennan
Sinead Brennan
09:11 30 May 22
Fantastic service start to finish. I phoned EWT and spoke to Deirdre I couldn't have received better customer service and product knowledge. Deirdre talked me through all of the products and gave great advice as to what would suit our needs and... home. I have 3 small children at home so knowing they have clean drinking water and no more limescale building everyday in our kettle. Our installer was fantastic too so quick professional and clean. It's a brilliant service and the water is so clear and tastes great would recommend to everyone.read more
Jessica Luciana G M
Jessica Luciana G M
08:35 30 May 22
Tomas did an amazing work and was super polite and friendly. All the process was super fast and I can notice the difference in water already and it has only been 3 days! So happy with the service. One small downside is the amount of emails I got but... they've all been informative as well, so just personal preference there. Thanks, team!read more
abubaker elhaj
abubaker elhaj
14:16 26 May 22
Very good experience.Ben was very helpful
Lucy Callaly
Lucy Callaly
08:20 25 May 22
I rang EWT and spoke to Deirdre was going to book a service she advised I'd credit on my app.... to book the service through the app as I'd 15 euro credit on there.. I found this very helpful and for deirdre to have been so helpful and nice to speak... to she mad my day....read more
Simone Mooney
Simone Mooney
19:01 23 May 22
Fantastic service. I dealt with Deirdre and she was very helpful and professional.
Mercy Varghese
Mercy Varghese
10:39 20 May 22
Very positive experience. Ben Varghese was very helpful 👍
Myra Wall
Myra Wall
11:32 16 May 22
Great service from EWT as always. Having a water softener in has made a huge difference in all our appliances and cleaning our bathroom especially. would definitely recommend!
Sudheesh S
Sudheesh S
07:21 13 May 22
The installation was great. Ben from the sales team was fantastic.Water quality and taste has significantly improved after installing the softener and RO.
Oksana Boruseviciene
Oksana Boruseviciene
18:20 12 May 22
Couple suggestions.Requested a call back twice, but a few days later no luck. Then I called myself to make an order and get advice on what softener should I go with. Softener installed and working fine.Running out of the salt. Checked the EWT app... only for bulk orders. Minimum order 10 bags. Unfortunately, I have no space to keep 10 bags at my place. So start looking elsewhere to purchase salt.Silly that you have no subscription option where you get salt delivered, even with a minimum order for two bags every 2-3 months. I'd say most of us would do that. That could bring some $ in 👊After all, I do rate 5 stars💫 because the technician saved the day. Very professional and pleasant. Thank you and welcome.read more
Shauna Bates
Shauna Bates
09:06 11 May 22
Great service from the customer care agent Claire that I dealt with. Claire was very professional and helpful and dealt with my query in a timely manner. I would have no problem in recommending EWT.
Heather Marian Nestor
Heather Marian Nestor
08:55 11 May 22
I dont give 5 stars easily however when a job is well done I can't but reflect it in my review. Dealt with a polite, professional, knowledgeable employee that had the ability to efficiently answer all of my questions, provide advice and reassurance.... She was patient, efficient and helpful to say the least. Claire Thank you for your assistance. It's encouraging to be able to talk to someone who knows what they are talking abt.read more
Alan Doran
Alan Doran
21:20 10 May 22
Just dealt with Victoria today and found her to be very informative and helpful offering a number of call out options, repairs and upgrades to my water softener system
Gena Lawless
Gena Lawless
14:37 10 May 22
Great service, great product, was a pleasure dealing with a lovely girl named Claire, who was very friendly and professional.Would recommend!
Linda N
Linda N
10:55 10 May 22
We had very hard water here in the house , got installed and the difference in our water is amazing . I have spoke to a lovely girl Deirdre who was very helpful and professional . I’d definitely recommend Ewt
carlos de bunes
carlos de bunes
08:09 10 May 22
Very friendly stuff. Ben provided an excellent customer service. Fullly recommended.
Suzanne Ennis
Suzanne Ennis
11:50 09 May 22
I’ve dealt with Deirdre in the office on a few occasions have always found her extremely professional , she has always gone above and beyond to provide a perfect customer service , it’s nice to have a friendly voice at the end of the phone . Well... done Deirdre , keep up the good work .read more
Tatyana Chereda
Tatyana Chereda
10:51 05 May 22
Amazing team. Awesome support, Ben was very helpful. We are really happy with products. Vladimir did installation very quick and leave our house clean. He provide really good service. Thank you
Susan Bates
Susan Bates
08:38 04 May 22
Just spoke to an amazing girl called Deirdre and she literally went above and beyond to help me out this morning with a quiery !! And honestly she made my day she absolutely couldn’t do enough! Her customer care skills are super so good to talk to... someone who actually caresThanks Deirdreread more
Ashish Philip
Ashish Philip
18:29 03 May 22
One star to the ewt management as they have changed the rule that if you refer any person, you will get 5 salt bags ( I know it is only 50 euros but it matters).Now what ewt does is, they add it to your account but you can't use that money to... purchase salt and if you opt for any other service, you can't use the whole amount in the account for buying that service. How bad that is ?So we will refer to increase your business and in back what we are getting ? Some point which we can't use to buy the services from you.Changing back to 4 🌟s as they have provided me t services.read more
Panayot Panayotov
Panayot Panayotov
10:28 29 Apr 22
Amazing team, using them for years. Awesome support, Ben was very helpful. Very happy wIth their products. Thank you.
sarah g
sarah g
20:23 28 Apr 22
Fantastic from start to finish. Deirdre was excellent, she was so knowledgeable on all the products and helped every step of the way. She couldn’t have been more helpful and was so friendly, a credit to the team. I had rang several companies but her... knowledge and helpfulness on the call were the reasons we chose EWT. Vladimir was amazing and fit a new tap into a very awkward sink, he was brilliant. We replaced a broken softener and have noticed a huge difference from our new water softener already.read more
sreyashi bhattacharyya
sreyashi bhattacharyya
13:41 27 Apr 22
We are using water softener from EW Technologies frOm 2020. We are very happy and satisfied with their services. They made the installation process very easy. They explained everything very clearly. They are very prompt in their responses.
shinto benedict
shinto benedict
11:31 25 Apr 22
Using the ewt water softener system for 3 years. Excellent product- keeps water limescale free. Massive reduction in issues with shower heads, taps etc and the kettle remains spotless.Excellent customer service all throughout.Recently ordered G21... drinking water system and agent Ben was super helpful, would recommend to anyone, regardless of their water hardness.read more
Stephen Galvin
Stephen Galvin
09:30 20 Apr 22
A friend recommended EWT when we moved into our new home. Really happy with the service. Booked online with zero hassle. Vladimir, our engineer, arrived on time, was an absolute professional who advised not only on the water system but other things... around the house. We are so glad we went with EWT and will be with them for years to come.read more
Danny Roe
Danny Roe
14:25 19 Apr 22
I heard great things about EWT from a family member and when i contacted them to get set up i was really impressed by the professionalism. I was dealing with a girl called Deirdre and she was so helpful and easy going which made me confident in my... decision to join them. The water in the house is much better and the water filter is a great asset if you are a big water drinker. Thanks for a great service EWT.read more
jinesh jills george
jinesh jills george
08:51 19 Apr 22
The system has been working just fine and I thankfully doesn't experience limescale problems anymore. I am supper happy with Beno their rep who helped me through the process....Thank you guys
Laura Kinsella
Laura Kinsella
16:44 14 Apr 22
Spoke with deirdre for our install she was so helpful and very friendly answered all questions that was asked , delighted with install and Deirdre is a credit to the team
Denise Donoher
Denise Donoher
12:22 14 Apr 22
Highly recommend EWT and if your lucky enough like I was today to speak with Victoria. She was incredibly helpful and efficient. Explained everything I needed to know very well. I certainly am a happy customer 😊Denise Castlecomer
kayleigh carthy
kayleigh carthy
14:46 13 Apr 22
Deride was very helpful to my husband on the phone she couldn’t be anymore helpful to him
Anil Antony
Anil Antony
23:09 12 Apr 22
EWT were so efficient and professional. Very happy with installation and service. Mr Ben were so helpful and explained everything very well I would highly recommend EWT.....
rosalind lambe
rosalind lambe
13:29 12 Apr 22
Booked new system with Victoria she was a lovely girl to speak to and very very helpful. She is a credit to your company ...
Victor Mc Manus
Victor Mc Manus
08:16 08 Apr 22
EWT were so efficient and professional. Very happy with installation and service. Ben and Tomas were so helpful. I would highly recommend EWT.....
SUNIL SUNNY
SUNIL SUNNY
10:54 06 Apr 22
Very easy communication & booking.. We had a very good customer service experience and Mr.Beno went through the whole system in depth. Mr.Pat the installer was excellent, explained everything simply & very clean neat job 👏
Madhu Mathai
Madhu Mathai
08:32 06 Apr 22
I am very pleased/happy with the service.Also I would to appreciate Ben for his service.
Kathleen Lestrange
Kathleen Lestrange
11:16 04 Apr 22
Talking to Ben on the phone again to book another appointment for a service. Very nice to deal with and helpful always great service from ewt.
John O'Loughlin
John O'Loughlin
08:42 04 Apr 22
EWT is very professional. They've looked after our system for more than 10 years now. Always been reliable.
rasha shembesh
rasha shembesh
08:17 30 Mar 22
Great product, can’t believe the difference in water quality. The service and installation were fantastic very professional. Thank you Vladimir.
John Bowen
John Bowen
13:06 28 Mar 22
EWT give a great service. Ben has been so helpful its a pleasure to deal with him. Great product.
Julia P
Julia P
11:47 28 Mar 22
Fantastic & great quality service! For the first time I had an issue with the app today and have to call CS. Ben was extremely helpful & friendly and was able to resolve the issue my issue in seconds and offer the best possible solution. Appreciate... your help!read more
Jean Sadza
Jean Sadza
09:32 28 Mar 22
I always found them most helpful.I am vert happy with the service and system. Friendly service.
Joe Lambe
Joe Lambe
09:24 27 Mar 22
The only problem I had was efficiently rectified by Ben the EWT customer service guy,who was so friendly and helpful and managed to arrange Paul the engineer who called at MY convenience. Paul was so polite and professional and had the job completed... in less than 30mins. Superb service and exemplary staff!!!read more
Vynn Concepcion
Vynn Concepcion
11:36 26 Mar 22
Vladimir was the one who installed our water system and he was great. He explained everything clearly and he went beyond and gave us advices.
Hamza Nehal
Hamza Nehal
18:26 25 Mar 22
Great products and service. Engineer who came for installation was very nice and advised with which product would be best suited to our needs. Staff on call centre for any queries was also very helpful, I mainly dealt with Ben so he took care of our... order booking and installation. Recommended.read more
Jemma Shine
Jemma Shine
10:42 23 Mar 22
Was dealing with deirdre in the office , she was very helpful and knowledgeable to the products .
Pamela Byrne
Pamela Byrne
11:53 22 Mar 22
I had a recent experience of dealing with Deirdre from Customer Services. I have never had a water filtration system so didn’t know a lot about it. Deirdre was very professional and was able to talk me through the products that where available,... what suited my situation in my house at present and what would be best to choose.I would highly recommend her and this company for their services.read more
James Friery
James Friery
18:56 21 Mar 22
Recently upgraded to a new Water Softner from EWT. Dealt with Claire, who organised a site visit in order to select the most appropriate Softner for our needs. Claire was extremely helpful and professional during all correspondence. I would have no... hesitation in recommending this company for any of their products or services.read more
Paul McKeon
Paul McKeon
11:29 21 Mar 22
Always top class service from EWT. Recently had to change my softener and the process made very easy by Ben on the phone. Everything is straight forward and any issues dealt with promptly. Recommend this company.
James Hannigan
James Hannigan
07:55 13 Mar 22
Finally EWT appear to get their act together in relation to customer service. Following a poor experience last year, I made an appointment with EWT engineer, who turned up on the agreed day and on time.Credit where credit is due. Well done on... approved customer service.read more
Manjush Mathew
Manjush Mathew
08:26 11 Mar 22
EWT installed the water softener today and we could notice straight away the difference in the drinking and non drinking water. We had a very good customer service experience , through out this process Beno helped us in choosing the right product.... Beno explained on every product that helped us choosing the right product and sticking with EWT. Tomaz installed it and he was such a great engineer and he explained us very well how the system works. very happy and highly recommendread more
ramsvvss
ramsvvss
09:05 10 Mar 22
Smooth installation experience from Thomas and Great customer service from Ben. Highly recommended.
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