reviews

"The Perfect Experience Every Time"

EWT

4.5

Based on 550 reviews

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Rita Wilson

07:54 26 Mar 23

Excellent service. Very professionally done. So neat and tidy. Would definitely recommend EWT.

Avram Gina Și Iulian

12:04 24 Mar 23

Very nice experience
I installed a water softener system last year with EW Technologies, and I upgraded the drinking water system this week. On both occasions, I remarked on the professional service delivery of the customer service, and the field... engineer Mr Nauris. Much appreciated and highly recommended.
Iulian

Date of experience: 15 March 2023read more

Kasia Dobrzeniak

15:21 02 Mar 23

I highly recommend an engineer Tomasz K who resolved my problem with water so quickly. He has excellent customer service and huge knowledge of all products. If I need service or anything else in the future I will definitely ask for him.
I am... very delighted!read more

EW Technologies

4.6

Based on 923 reviews

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Gerard Mc Sweeney

21:23 31 Mar 23

Top class service ,Great job and made a big difference to the water coming from mains supply.

Louise Kennedy

18:40 31 Mar 23

Abbie was very helpful and answered all my questions promptly

gary oconnor

17:22 31 Mar 23

Deirdre and Mario the engineer couldn’t have been better. Excellent service. They appreciate customers.

Rafael

12:26 31 Mar 23

I moved to a hard water region a year ago and started suffering skin allergies. One of our showers also needed replacement due to hard water damage! I had the system installed by lovely Tomas, who was instructive and helpful in advising on best... practices for the water softener system. We’re at 1 month of using the water softener and my skin is not rashy anymore, and the water marks in the shower are almost nonexistent. Both the system and installation are of great quality. Thank you EWT for the amazing product and professionalism!read more

Francis Glancy

13:44 29 Mar 23

Very happy with installation and the engineer Vladimirs was friendly and professional.

shinoj john

10:31 29 Mar 23

Hi all, it’s a great experience to be with EWT, the customer support (Nikhil from Dubai office) was really great in giving suggestions suiting our budget. Highly recommend EWT

Maria Jackson

10:26 28 Mar 23

I dealt with Deirdre she was Super helpful and lovely to deal with thanks Deirdre👍

Lillian Flynn

14:50 27 Mar 23

Very efficient services. Staff friendly and very helpful.

Ameya Dighe

13:20 27 Mar 23

Excellent customer support. They listen and provide you with the best possible solution to suit your individual needs. A very personalised approach. Highly recommended team.A***** Staff.

Ramune Dunphy

10:05 27 Mar 23

Customer service was superb, from talking on the phone to dealing in person ( Vladimir was very good to explain everything in detail) No mess , no fuss👍👍👍

Iulian Avram

11:54 24 Mar 23

Exceptionally reliable company.The service and the product as described.I am very delighted.Date of experience: 27 June 2022

Gary Doyle

10:38 24 Mar 23

Great to deal with and would recommend

SKAISTE Prielaidaite

11:48 23 Mar 23

Great service!

Sean Young

17:38 22 Mar 23

With EQ Technologies a few years. Office staff excellent when arranging and notifying me of service visits. Services carried out efficiently and on time , with the friendly technicians offering advice on usage of the system. Would recommend EW to... others.Had my water treatment service last week and EW Technologies maintained the same level of professionalism that I've become used to. The technician turned up on time, carried out the service efficiently, explained what he was doing throughout and provided some bits of advice on the running of the system. Would continue to recommend this company.read more

john maher

11:53 22 Mar 23

I have had great experience with EWY there service is very good and the engineers are very good I would recommend them to anyone Regards John Maher

Pauline Kenny

10:57 22 Mar 23

I found EW Technologies to be very professsional and helpful, with a great product.

Robbie Hedderman

08:39 22 Mar 23

Mishap with the address but has been rebooked with no issues whatsoever 👍👍

David A (David)

10:36 21 Mar 23

This company is fantastic to deal with. So efficient with services and call centre staff so helpful.

Orla O'Shea

16:44 20 Mar 23

This company is fantastic to deal with. So efficient with services and call centre staff so helpful. Since getting this softener in the house we have had no lime and filtered drinking water. It's the best water softener going.

Sunil S

19:36 16 Mar 23

Micheal really helped me through out the process it took us 5 months due appointment issues and stuff but in the end with his constant support and information I got the water softener installed.

Jojo Vadakkumchery

16:57 16 Mar 23

great

Monica O'Shea

10:55 16 Mar 23

Top marks to Mario, engineer who serviced our unit yesterday 👏. He is such a pleasent gentleman, explaining everything that needed to be done /was done etc.... Answered all our questions regarding water softener problems we've being... encountering lately.read more

Danny Emerson

08:23 16 Mar 23

5 star service. Tomasz the engineer was professional and had the installation complete in less than an hour with no leaks. He talked me through the entire system before leaving. Thank you EWT!

Monika Rakwal

08:08 15 Mar 23

I was talking to Abbie and through out the call he was very helpful and my issue was resolved quickly.

Mateusz Kaszluga

10:16 13 Mar 23

Installation and water quality flawless. Taking star down for after care service, it took customer service almost 2 months to schedule me a service appointment. Finally, when I called for the 5th time, Dierdre from customer service sort out my... appointment in 5mins, so a big thank you.read more

manju paul

15:42 08 Mar 23

Excellent and reliable

Lory Andreea

16:05 07 Mar 23

Thomas was our service engineer, very happy with the filter and garden hoze instalation and the way he explained how thinks work.Would recommend

Doug Howell

10:36 07 Mar 23

Spoke with a very nice and extreamly helpful person called Deirdre. Very easy and smooth transaction . Highly recommend dealing with EWT expecially Deirdre in there.Doug HowellLimerick

Liam Ryan

10:16 07 Mar 23

Claire was really helpful when I called, excellent customer service. Very knowledgable!

Niall O Sullivan

08:17 07 Mar 23

The installation done by Tomas was fast and hassle free. Delighted with the result - water is much softer and the filtered drinking tap is perfect. Highly recommend!

ronax senreiv

06:29 04 Mar 23

Highly efficient from booking appointment to installing our EWT water softener. Engr. Tomas was on time and very helpful. He installed everything professionally and re-installed the shelf under the sink nicely. Two of our friends recommend them and... forgot to tell them about it. We should be able to get a discount and at the same time a bonus points for our friend. But aside from that we are very happy and delighted that we choose EWT.read more

Agnieszka Mendrychowska

13:31 03 Mar 23

I have been using EW filters for years and I am very happy with the product, Claire was super helpful and professional.

Vanessa Gallagher

12:49 02 Mar 23

I recently had my water softener installed and I’m delighted with it. The engineer couldn’t have been more helpful and had it fitted in no time. The staff are very easy to get into contact with over the phone with any questions that I have had.... Highly recommendread more

EamoC

11:22 02 Mar 23

Very prompt notification of date /time of service call - service carried out efficiently. Very satisfied.

sandra White

14:33 01 Mar 23

Abbie was very efficient and helpful in dealing with my query

Noel Quinn

10:14 01 Mar 23

Deirdre dealt with my emergency, with great empathy and professionalism

Tonastro

09:28 01 Mar 23

Very satisfied with EWT services. Great customer service and smooth, professional installation with their engineer Tomas. Great experience and highly recommended.

Cyriac John

13:47 28 Feb 23

Excellent service . Engineer Vladimirs was very good at his work and fixed everything i needed. Had a chat with Claire from Customer serive and she was very good with deal with.would highly recommend!

noel o connor

12:06 26 Feb 23

Very happy with EWT just had a service on water softener and filter system,.Engineer Dalibor carried out the service in a very professional manner as always. Great to have good quality drinking water on tap I would recommend EWT for there service... it’s first class.read more

Justin Ahern

16:25 23 Feb 23

Abbie was very helpful.

Salwin Achankunju

18:26 22 Feb 23

Abbey has been great help. Got the salt delivered yesterday. Thank you.Well done !!

markp0239

11:29 22 Feb 23

Great customer service from Deirdre

Stuart Smart

16:24 20 Feb 23

Spoke with Abbie who was very sorry I had to make contact with EWT due to my water softener concerns and that the water was not as soft as it should be from our taps and I had only used half to a full bag (10 Kgs) of crystals in 8 months...reassured... me not worry and she would arrange an engineer to call round as soon as poss. Very impressive service. Thank you very muchread more

Paul Kennedy

11:05 20 Feb 23

Very happy with our installation from Tomasz. Very diligent and cleaned up after installation. No issues with the installation and very happy with the quality of our water filter.

Iulia Vlas

10:20 18 Feb 23

Super happy with the experience. Vladimir was super quick installing the water softening system and very helpful explaining how to use it. Would definitely recommend

Ankush Singh

17:05 17 Feb 23

I spoke to Kyle to get an update regarding order delivery. He was very professional and customer obsessed individual. He answered all my queries and ensured that I’ll get periodic update about my order. Give him a raise !!

Jo Roth

16:08 17 Feb 23

Kyle was exceptionally helpful and a delight to work with.Many thanks. Josephene Rothwell

Eily Mullane

15:33 17 Feb 23

The caller was veryPleasant and helpful

RAJESH UNNITHAN

23:32 15 Feb 23

Vladimir from EWT came today to fix the water filter. I have to say that he is very efficient in the way he sorted this out so quickly. He was full of patience on answering so many queries I had and he was extremely helpful and kind. EWT is a good... company and I would highly recommend anyone who wants to have limescale removed from the water. Thank you so much EWT and Vladimir for your excellent service.read more

Mairead O'Keeffe

09:48 13 Feb 23

We’ve been with EWT for many years. We have found them professional to deal with and prompt in responding to our calls. We would recommend them. Thanks to Abbie in customer service for her help.

mikaels serhils

16:36 10 Feb 23

amazing costumer serves

Sukumar Dunna

13:17 10 Feb 23

Great service, Quick installation. Very knowledgeable staff. Recommended ! Thank you Vladimir.

Chris White

10:05 10 Feb 23

Thank you so much Abbie for your help and input much appreciated

Wibke Persicke

15:48 09 Feb 23

Claire took my call today about my pending order for a service appointment, she was very friendly and helpful. Looking forward to receive the service appointment soon.

Stephen Larkin

15:02 09 Feb 23

Great experience dealing with Claire from the customer service team. Had a query and she dealt with it immediately. She was most helpful and made the experience seamless.

Robert Dumitru

14:07 09 Feb 23

Good quality product overall. No issues at all. Thanks Claire.

Anjeli Naik

11:56 09 Feb 23

Call EWT and spoke to Claire, she was very helpful and friendly she was able to help me with my query in a very timely manner. Thank you Claire

adeniyi adegoroye

11:45 09 Feb 23

Claire was very helpful with my salt order today after I encountered an unpleasant situation with one of their drivers Arturas. Claire was the complete opposite of Arturas with the respectful and polite manner in which she provided a top class... customer service!read more

Joseph Gamer TV

11:32 09 Feb 23

Claire sorted my issues really fast and a pleasure to deal with . thank you Claire

Jean Stowe

10:58 09 Feb 23

I just rang to book a new water softener system with Claire. She was extremely helpful and made the whole process so easy. I got brilliant customer service.

Katarzyna Bialota

10:43 09 Feb 23

Claire from EWT was very helpfully. She managed to schedule my appointment for the next day. I am very pleased with her support.

Ivan Obarski

09:51 09 Feb 23

Thank you, Abbie, for sorting my request.

Liam Deery

08:47 09 Feb 23

Great customer service and support. Had an issue with our water softener and it was sorted straight away. Engineers are always friendly and helpful too.

Miguel Angel Hidalgo Calvo

13:40 08 Feb 23

Talked to Abbie and she is very patient and helpful. Just orderd the water softener and drinking water system, looking forward to it.

Zhenzhen Xu

13:14 08 Feb 23

Thanks Abbie for your help, really good service!

Amy O'Connor

11:11 08 Feb 23

Abbie was really helpful with providing me with information on which water softener to choose. The whole process of getting booked in was very easy and we are looking forward to getting our water softener installed next week.

Kevin Kenny

13:53 03 Feb 23

Excellent help very professional great advice from deride

Michael Wyer

16:48 02 Feb 23

Following good advice and guidance from Deirdre in the EWT office, we decided to replace an old softener which was approx. 20 years old with a newer more compact unit complete with drinking water filtration unit. The engineer Vladimir arrived on... time, was extremely professional, helpful and tidy. I would highly recommend EWT.read more

Lorraine Conway

11:40 01 Feb 23

Fantastic company to deal with. Great service & highly recommend. I dealt with Claire, who was so helpful and lovely to deal & great advice .

Declan Harney

10:01 01 Feb 23

I was speaking to Deirdre who was very helpful regarding replacing my existing 12 year old EWT softener which has run 100% since purchase. I can highly recommend EWT for there quality of softener and both customer and after sales service.

Brian Keenan

17:09 31 Jan 23

Was speaking to Claire. Received great advice and was very nice to deal with.

Stephen Devlin

17:08 31 Jan 23

Claire gave great advice and was really helpful!

alan Bennett

13:24 31 Jan 23

Had an issue with a gentlemen after ordering salt on 17 Jan 23 The order was not processed. Contacted ewt today spoke to a lady called Deirdre most helpful Salt being delivered this week

DECLAN O'DONNELL

12:26 31 Jan 23

Great customer service today was really help full.

Sinead Christian

11:55 31 Jan 23

Claire is really helpful and explained the products really well. Looking forward to getting my new system installed. Thanks

robert wesolowski

08:47 27 Jan 23

Great service ,no more lime scale .5 stars

Shaun Davey

13:20 26 Jan 23

We have booked the installation of our water softener with Dierdre at EWT who could not have been more helpful or easier to deal with. Very satisfied.

S S PRODUCTIONS

12:46 26 Jan 23

Installed EWT water softener in 2020..Was talking with Clair this morning about the service and she was very helpful too.. I will recommend EWT for all..

Mary Sheehy

17:55 25 Jan 23

I have a water softener from EWT and I love how soft and silky the water feels. Service is excellent and staff lovely

Karla Kelly

11:06 25 Jan 23

Great customer service experience with Deirdre this morning.

Jimmy Murray

17:34 24 Jan 23

Had the Water Softener Unit install in 2013 and every year since, I have received a text message reminding me that the service is due. The procedure to book your service is quite easy and simple. The engineer arrives on time, everytime and the... service is over and completed very promptly and professionally. Phoned Deirdre with a minor problem and she was perfect to deal with. She was very polite and had me sorted promptly. Great company to deal with.read more

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