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Water Softeners – EWT Gold Range Water Softeners
EWT Gold Range of Water Softeners are Guaranteed Irish, backed by a 10 year 100% component warranty from Ireland’s largest water softener company. Our patented IQ Softener Resin – the most advanced water softening resin in the softener industry today, is utilized in our Gold Range water softeners
Water Softeners – EWT Gold Range Water Softeners
EWT Gold Range of Water Softeners are Guaranteed Irish, backed by a 10 year 100% component warranty from Ireland’s largest water softener company. Our patented IQ Softener Resin – the most advanced water softening resin in the softener industry today, is utilized in our Gold Range water softeners
Water Softeners – EWT Gold Range Water Softeners
EWT Gold Range of Water Softeners are Guaranteed Irish, backed by a 10 year 100% component warranty from Ireland’s largest water softener company. Our patented IQ Softener Resin – the most advanced water softening resin in the softener industry today, is utilized in our Gold Range water softeners
Water Softeners – EWT Gold Range Water Softeners
EWT Gold Range of Water Softeners are Guaranteed Irish, backed by a 10 year 100% component warranty from Ireland’s largest water softener company. Our patented IQ Softener Resin – the most advanced water softening resin in the softener industry today, is utilized in our Gold Range water softeners
    • Compact dual
      all in one system

      Our EWT Dual, Delivers 100% Limescale Removal , Soft Water and Filtered Drinking water all in one compact system

    • Efficient

      Meters your water usage and only regenerates when you need it to

  • Robust testing

    1 million test cycles to make our product robust and reliable

  • Flow Rate

    Our Highest ever flow rate of 28 litres per minute Suitable for High Flow Rate combi boilers

    • Smart App

      It’s Connected to EWT App, for reminders for salt, filters and much more

    • Advanced resin bead

      Advanced food grade G191 fine mesh resin, 20% more efficient than before

  • Warranty

    10 Year parts warranty from one of Europe’s and UK Largest water treatment companies

  • Fast Regen system

    Fast regen design allows 24/7 softened water with only 20 min regen per 800 litres of softened water when the unit not in use

Water Softeners – EWT Gold Range Water Softeners
EWT Gold Range of Water Softeners are Guaranteed Irish, backed by a 10 year 100% component warranty from Ireland’s largest water softener company. Our patented IQ Softener Resin – the most advanced water softening resin in the softener industry today, is utilized in our Gold Range water softeners

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"The Perfect Experience Every Time"
EWT
4.5
Based on 556 reviews
Maria Hayward
Maria Hayward
10:58 02 Oct 22
EWT are a brilliant service would highly recommend. Staff are extremely informative. We had a big issue with limescale in our water. Was affecting our appliances. All sorted now & our hair & skin has never looked better! Best thing we ever did... 👌🏼👌🏼👌🏼👌🏼👌🏼read more
Emma-Jane Turpin
Emma-Jane Turpin
11:08 28 Sep 22
I have found the service with EWT brilliant, from my initial enquiry to the installation, it has been brilliant. Vladimir did the installation and he is brilliant. He is very friendly, efficient and explained everything very clearly. I would highly... recommendread more
David Cairns
David Cairns
10:13 26 Sep 22
Honest Review:
Currently dealing with a issue with my water softner from EWT. The resin has escaped from it and has clogged one brand new electric shower, washing machine etc.. basically any appliance connected to the water pipes.

I... noticed an issue last Thursday, shower stopped working, bought a new one Friday and fitted it. New one stopped working, investigated it further. Then found the resin beads packed into the inlet pipe of the new shower. Checked the old shower I had removed the same thing, packed with little tiny beads yellowish in color. Washing machine stopped working on Saturday, disconnected the water pipe from the back, and the filter was packed with the beads.

Googled this, found it's resin from the the water softner. Couldn't contact EWT over the weekend so found some information on their website on how to bypass the sotfner but couldn't do this as the two red knobs you have to turn are completely stuck in position on our machine and they are hard to reach.

Called EWT at 9am this morning, first agent I have to say didn't understand the urgency, he had no idea of the impact resin escape can have, you basically can't use any appliance and is it safe to drink , what if you ingest the resin? He couldn't answer that. First thing he said was a call out would cost €132, ok understandable I suppose. Then said I would get a text in 5 days with a appointment date, I said that won't be acceptable, we have no WATER, Can't shower etc. Again no help for this agent, just said we will try to get a cancellation slot. Ended call with this agent.

When online and opened the chat function on the EWT website, spoke to Vinny, again when through the details, he asked me to try and bypass the softner, again told him I have spent the weekend trying to do that but the knobs are completely stuck. He then suggested I call my plumber, lovely I thought. So what am I paying you the €132 call out fee for? So I have to get my own plumber to bypass and then EWT will come out and replace the filter and resin. This I thought was really bad customer service. After pushing back on this and asking EWT to send a plumber to me at their cost, I got an appointment for tomorrow 27th Sept for one of their engineers.

Vinny mentioned my machine is old and he would knock €100 off a new machine, doing my a favour I guess 😉. Pushing sales is not something you want to hear after spending a weekend firefighting trying to not destroy all your appliances in the house.

I told Vinny I would possibly consider spending money with EWT again on a new machine but I want the €190 I just spent on a brand new electric shower that is now completely unusable cause its packed with resin, taken off the price of a new machine. Its not like I'm going to pocket the €190. I have to go out and but another shower. Vinny said he is only allowed offer €100, but someone from sales will ring me today.

I will update this review after I speak to EWT sales and after tomorrow's call out.

..... let's see what happens,
read more
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Sinoj Kalady
Sinoj Kalady
20:15 02 Oct 22
Done the annual service yesterday... every thing was perfect and up to the standard for the last one year.Service engineer had enough spare filters eventhough the booked service was for single filter type.Great service....
CC Fonseca
CC Fonseca
00:18 02 Oct 22
For the past month we are using the EWT Dual Softener Install (G20) and it is brilliant. We can see the difference in the water quality and no more plastic bottles. Mid term we'll safe money.Thanks Vladimir for you professionalism and great... customer service during the installation. You are a 5 Star!read more
Larish Kuriakose
Larish Kuriakose
14:59 22 Sep 22
I was talking to Nikhil today; he was really kind and informative. He was really helpful.
ANNU SHUKLA
ANNU SHUKLA
09:17 22 Sep 22
I called these guys yesterday and what a good customer service response I got.I have been explained the product in user friendly manner by one of the executive Beno Verghese as I will be using water filter and softener for the first time.This... kind of customer handling shows Customer obsession and passion towards your work.I am so happy to be getting service from you guysAll the best , Way to go !!RegardsAnnu Shuklaread more
Róger Knetsch
Róger Knetsch
16:13 21 Sep 22
I'm using the EWT water softener system for almost 3 years. Excellent product!Keeps limescale free.Excellent customer service all throughout.Recently ordered G21 drinking water system and agent Ben was super helpful, would recommend to anyone.
Kuan Vivan
Kuan Vivan
16:08 19 Sep 22
I received a call from Beno and he is the best customer service and product knowledge. Beno talked me through all of the products and gave a great advice as to what would suit our needs and home. It's a brilliant service and would recommend to... everyone.read more
Anne Molloy
Anne Molloy
08:46 19 Sep 22
Excellent service. Vladimir did an excellent job with the installation, very professional and the job was complete in no time. Ben in customer service was very helpful too when sorting out the payment. Highly recommend.
Kate Moloney
Kate Moloney
08:59 15 Sep 22
Prompt and excellent service from EWT who fixed my filter tap within 2 days. Thanks to Claire for your help.
Mark Agapin
Mark Agapin
11:53 13 Sep 22
I have been been using EWT water softener and Water filter for 4 years no problems and the water still good considering on my area have the hardest water in Ireland. Great service with the staff especially to Ben nice lad 👍 👍👍
TONY BRENNAN
TONY BRENNAN
12:12 12 Sep 22
Efficient service as always and Claire a pleasure to talk to on the phone
Pat E Mc Hugh
Pat E Mc Hugh
10:09 12 Sep 22
Spoke to Claire this morning and I was very impressed with the very efficient way she handled my query.Pat McHugh. Drogheda.
Aoife Dowling
Aoife Dowling
09:03 09 Sep 22
Spoke to Deirdre on the phone this morning. She was lovely to deal with. She had lots of information and advise.
Kevin McKenna
Kevin McKenna
11:27 07 Sep 22
I rang up for salt for my system and I got the very friendly and helpful Victoria on the phone. Very very helpful and courteous to me. Got me sorted for the salt. She is a credit to her job. Great service thanks again…
Paula Nolan
Paula Nolan
08:57 07 Sep 22
Great customer service from Claire and Andrew. Some IT issues however they assured me this would be highlighted.
Caitriona Tierney
Caitriona Tierney
09:05 06 Sep 22
Hi I have been with EWT a little over a year now. They are very professional with the work they do. Today I called customer Service and was speaking to an agent called Deirdre. She was very pleasant to speak with and understood exactly what I needed... help with. I rang to change the timing of an appointment to a morning slot as we had received and evening slot which I was not available for. She immediately sent the request over to the dispatch team and asked about the issue I had called previously about. She then gave me information on what bridging was and to look out for it and what to do which I found very helpful. Within 5 minutes of hanging up she rang back to inform me that she had got the request changed to the morning time for me. I would just like to thank you so much for all your help and the extra information which I did not know about. I would highly recommend EWT.read more
Syed Ibrahim
Syed Ibrahim
08:06 05 Sep 22
Have been using EWT water softener and drinking water filter for 3 years and we have a good experience with it. Recently had annual maintenance service to check bathing water hardness and got the filter changed for drinking water by the EWT engineer... who was friendly and patiently explained how to check the water hardness and purity periodically. I had recommended EWT to friends who are already using it and finding it useful.read more
Gerry Fleming
Gerry Fleming
09:10 03 Sep 22
From installation 4 years ago to present date I have had no problems with it. I have it serviced every year getting texts and reminders about when the engineer will arrive. During the service (new filter and 7 point check) he is very helpful with... any questions I might ask. Great service.read more
Sunshine Loid Cantong
Sunshine Loid Cantong
15:48 31 Aug 22
Very good service.We are happy we chose EWT.Will definitely recommend to our friends.
debbie kelly
debbie kelly
13:35 31 Aug 22
Claire was amazing so lovely to speak to and she helped with my 40 questions lol she was knowledgeable and efficient. I felt like I was her onky customer with the level of attention and helpBest customer service I've experienced in a long time.... Thank youread more
Wanderei in Ireland
Wanderei in Ireland
10:37 17 Aug 22
I talked with Ben and conversation and the process went well smoothly. Thanks for good service.
Prisecaru Florin
Prisecaru Florin
09:44 16 Aug 22
Great service and staff, it really make the difference. I highly recommend to anyone.
Cristian Csiki
Cristian Csiki
12:00 15 Aug 22
Great products, service and professional services. I recommend them.
Syed Ricky Rahim
Syed Ricky Rahim
11:09 15 Aug 22
Happy with the product so far - it's been 3 days and I can notice the difference already. The installation experience was very good, the technician went out of his way to make sure that the best solution was offered. He even made some adjustments to... the under-sink shelves to fit the unit in.One star deducted for the poor App design, there's no option to choose an alternative appointment slot. "Reschedule" really means "cancel" - and then they book you another slot days/weeks later.read more
Evelyn, Jewel Ryana
Evelyn, Jewel Ryana
11:54 11 Aug 22
Using EWT water softener for last 3 years. We could feel the difference form before. It's great
Linda Mitchell
Linda Mitchell
10:36 11 Aug 22
Dealt with Deirdre, very helpful and informative. She even rang back the next day to keep me up to date. Thanks so much Deirdre.
Alex Paul
Alex Paul
07:22 11 Aug 22
good service and instillation friendly engineer Nauris .
Es Mcquaide
Es Mcquaide
23:00 10 Aug 22
Claire was very professional when I spoke to her this morning. Got my appointment made and very helpful throughout the phone call.
Conor Martin
Conor Martin
14:52 10 Aug 22
Edit: was called by EWT after leaving a 4 star review and informed that customer service agent would receive no bonus if I didn’t leave a 5 star review. Again, very happy with agent, but now very unhappy with company. Don’t trust the amount of 5... star reviews here, people are being coerced into leaving them to help out agents. Customer service bonuses should not be dependent on users overall ratings of the business. Terrible policy by EWT.Incorrectly booked a call out instead of a service on the app, had no way to correct this without calling customer service. Deirdre took my call and was great, had the issue fixed immediately. Only negatives were the app isn’t great and the annual service which took 10 minutes was very overpriced at €132read more
James Fedigan
James Fedigan
13:00 10 Aug 22
Very helpful customer service just received from Claire. She was extremely diligent and thorough and very friendly. Answered and resolved all my questions in a short space of time. Couldn't ask for more.
Keith Kavanagh
Keith Kavanagh
09:12 10 Aug 22
I rang ewt yesterday to book in my yearly service I was speaking Claire which was very nice and very helpful
Max Rafter
Max Rafter
16:39 09 Aug 22
Very good service would highly recommend Vladimir for installation he was very helpful polite and knowledgeable.
John Nolan
John Nolan
10:09 09 Aug 22
Required assistance in getting established using the online booking system. Deirdre helped me get sorted and explained the process step by step, and ensured I had my service booking confirmed, and gave me useful information on the app use. Technical... assistance supplied by a personality..... what more could I ask for.Many thanks Deirdre.read more
Alan Ebbs
Alan Ebbs
08:46 09 Aug 22
No install yet but customer service from Deirdre so far has been great!
Caroline O'Brien
Caroline O'Brien
11:04 08 Aug 22
Thanks to Claire for a very efficient service over the phone, she was ever so helpful and solved my problem. The water system is brilliant, have it one year now and I love it. Thanks again to Claire for being so friendly and nice. Caroline O'Brien
ashish sharma
ashish sharma
16:14 07 Aug 22
Vladmir did great job! Happy with water softener...
Mike Westlake
Mike Westlake
09:25 05 Aug 22
EWT are a very professional company to deal with. The engineer that came to do my annual service (Mario) was very helpful and knowledgeable. I would have no hesitation in recommending EWT.
Veronica Ryan
Veronica Ryan
07:57 04 Aug 22
EWT is, I am sure, a good company. I have been a customer for several years now. My recent experience of “booking” a service was terrible. I spoke to one of their phone agents three times in one week and when I spoke to a different agent the... following week there was no record of my conversations the previous week. It took almost a month to have a service date and time sent out to me. The technician that came to carry out the service was great. His attention to detail was faultless. It was unfortunate that I had to threaten to withdraw my custom to receive the service I pay for. Perhaps there is a need to review the training of those working the phones and the online system.read more
David Hampton
David Hampton
13:15 02 Aug 22
With out a doubt I would recommend EWT service programme and water systems to a. Been a member for over 10 years and have had Zerro issues.. Excellent Customer service also..
derek byrne
derek byrne
10:34 02 Aug 22
Just ordered my second EWT water system from Claire who was excellent at explaining what I required. Would highly recommend. Great service.
Jeff k jose
Jeff k jose
06:17 01 Aug 22
Good Customer care support. Beno was very informative and helpful in selecting with the proper system.
praa123
praa123
07:08 30 Jul 22
Fantastic experience.Well recommended
Hillariose PC
Hillariose PC
11:08 27 Jul 22
Highly recommendable company, absolutely high qualified engineer , and the call center staff Mr Beno. Now EWT water softener installed in my two houses and have fine water supply. Thank you for the work done perfectlyJoachim JamesDublin
Denin Mathew
Denin Mathew
10:53 27 Jul 22
One of the best water softener. Sales representative Mr. Ben and Installation engineer Mr. Tomas did great support for the product. Highly recommend this product for each home..
sachin mathew
sachin mathew
06:44 27 Jul 22
Great products and service. Staff on call centre for any queries was also very helpful, I mainly dealt with Ben so he took care of our order booking and installation. Recommended.
Muthumanickam Veeravagu
Muthumanickam Veeravagu
15:17 26 Jul 22
Hi Ben, looked after myself today I would highly recommend he answered all my questions and was extremely helpful I was very impressed with his customer service skills and he went above beyond to help me, Thank you Ben.
Jill Martin
Jill Martin
12:22 22 Jul 22
I have been dealing with Claire today, she has been extremely helpful sorting my queries thank you Claire
donna kelly
donna kelly
10:46 22 Jul 22
Hi Claire looked after myself today I would highly recommend her she answered all my questions and was extremely helpful I was very impressed with her customer service skills she went above and beyond to help,Thank you Claire
Elaine Keaveney
Elaine Keaveney
10:05 22 Jul 22
Highly impressive service and products. I’m absolutely delighted with my water softener, great tasting drinking water, I can feel the difference in my hair, skin and clothes already. The whole process was extremely efficient from start to finish, I... placed my order online and was kept up to date with informative emails and texts. I found the app very useful as I had to reschedule my installation date. Installation was hassle free, Tomas the Engineer was so professional and polite. Thank you EWT, keep up the excellent work!!read more
Lisa O'Brien
Lisa O'Brien
11:14 21 Jul 22
Spoke with Deirdre this morning, she couldn't have been anymore helpful and pleasant to deal with- great customer service!
Nicola McDonnell
Nicola McDonnell
11:18 16 Jul 22
Was thinking of upgrading existing water system. Rang and spoke to Deirdre she was great at explaining what would suit our house best. Deirdre is full of knowledge and very polite. As an existing customer would ask EWT to look at there app as it... isn't user friendly and needs to be reviewed. Nothing bets talking to a person for advice on the phone.read more
Denise Carroll
Denise Carroll
11:12 13 Jul 22
Very efficient service, thank you Claire for being so helpful.
Lisa Carolan
Lisa Carolan
20:19 12 Jul 22
Brilliant service from start to finish. I phoned Deirdre as I wanted to upgrade my system and her product knowledge and customer service was excellent.
Blessings Abundance
Blessings Abundance
14:43 12 Jul 22
Ben is super amazing. Thank you for all your patience and support. You are simply amazing
Mary Kelly
Mary Kelly
10:46 12 Jul 22
Claire was most efficient.Thank youMary
vijay shitole
vijay shitole
13:09 11 Jul 22
This is very wonderful service provided by Mr Ben EWT person and I am very happy for it !!!
Robin Joseph
Robin Joseph
17:42 08 Jul 22
We had a EWT water system and we had a great experience with Ben and team. I really recommend the services of EWT. They are reasonable than any other water services . Few days after we are feeling great change in the softness of water also and me... and my family is really happy to part of Mr.BEN and teamread more
Roberto Philippot
Roberto Philippot
10:05 08 Jul 22
I would like to say Claire was most helpful and considerate, it was a joy in talking with her. Thank you Claire
Donna Byrne
Donna Byrne
13:31 07 Jul 22
I would highly recommend EWT I have been dealing with Claire she’s been so helpful sufficient & I always get a friendly response at the other end of the phone. The service she provides is very professional and the service is spot on.
Trish Kavanagh
Trish Kavanagh
09:15 06 Jul 22
This morning I rang and got Deirdre who was extremely helpful and answered all my questions perfectly. A pleasure to speak to. I have given this a 5 star because the service I got was excellant and I am very happy with my softened water and drinking... water tap👍read more
anne hannon
anne hannon
11:05 05 Jul 22
Been dealing with yourselves for some time now . Have been speaking to a lovely lady called Deirdre in connection with a service today . Very pleasant and very nice to talk to. I spoke to her and asked if I could get salt with the credit and she... told me that I could not . She also explained me that the credit can only be used for certain things and explained everything fully !! . we can use 15 euro towards a service only . I asked if we could get the salt too but was told we can’t do that . It’s an out rage that I can’t use my own money that I have on credit to purchase salt or to pay off a larger portion of the service bill . This matter needs to be sorted out as it is still my money you have there and yet you can tell me how I can use it ! 😖 The above review has nothing to do with the staff member but it has to do with your policies!read more
Ryan Rudolph
Ryan Rudolph
10:48 05 Jul 22
Claire was very professional and a joy to deal with!
Danielle Fitzpatrick
Danielle Fitzpatrick
21:41 01 Jul 22
Thanks to Deirdre very helpful even takes me threw how to get €15 of on app thanks very much
Belinda Hill
Belinda Hill
21:26 01 Jul 22
Thanks to Deirdre excellent customer service. Would definitely recommend to ask for her if anyone was going with this company
Lynsey Carthy
Lynsey Carthy
19:34 01 Jul 22
My husband dealt with a girl called deirdre she was so so helpful to him she talked him threw everything. We can't thank her enough enough
Michael Dunphy
Michael Dunphy
11:02 01 Jul 22
I was dealing with Claire who was extremely helpful, courteous & professional. She was able to answer my queries & set me right going forward.
Tyrenne Perdigon
Tyrenne Perdigon
09:08 01 Jul 22
Ever since we got the water softener, we’ve had a great and fast service offered when needed.I would highly recommend.
alan fennelly
alan fennelly
19:18 30 Jun 22
Spoke with Deirdre she advised to book service on app as I can use €15 credit towards service . Found her very helpful and polite . Thanks for the help Deirdre 🙂 will book on app.
joe byrne
joe byrne
18:37 30 Jun 22
Was dealing with a lady called DierdreAnd have to be honest she absolutely helped with every enquiry I had really pleased with the service .
Matthew Mooney
Matthew Mooney
15:37 30 Jun 22
Spoke with deirdre she was very helpful answered all questions asked . Very happy with the difference in the water would recommend ewt
Clare Dixon
Clare Dixon
14:59 30 Jun 22
I cant thank deirdre enough she has went above and beyond for me since i started to deal with this company she even done follow up calls with me thanks million deirdre.
Bobby D.
Bobby D.
14:04 30 Jun 22
Today I made an over the phone inquiry about having a G21 filtration system installed. My call was handled by Claire who was friendly and very helpful. Claire was very informative and after all my queries being answered I decided to make a booking.
Mable Thomas
Mable Thomas
11:49 30 Jun 22
We got installed this month. Their service was fantastic. Moreover, Ben was so helpful in explaining products and services. I would like to recommend this products to my friends as well.
Jade O’Neill
Jade O’Neill
09:17 30 Jun 22
Dealt with a wonderful girl called Claire today . Very happy with the service I received. Claire gave me loads of information, I would highly recommend her
Clare Shine
Clare Shine
08:36 30 Jun 22
I can't thank deirdre enough so helpful talked me threw everything I need to know. She's such a creadit to your company
Harold Carag
Harold Carag
19:56 29 Jun 22
Generally very good experience with EWTech, Ive been with them for 15 years now and I have no complains well aside from the inflation of the annual service fee. But all in all they are highly recommended.
sin chye sia
sin chye sia
13:20 29 Jun 22
great and fast service. nice staff specially VLADIMIR.
Susan O' Neill
Susan O' Neill
12:32 29 Jun 22
I was helped by a lovely girl called Claire today, she was very knowledgeable about the companies products and services, very professional and helped me to make a decision on what solution was best for my home.
Aisling O'Brien
Aisling O'Brien
11:42 29 Jun 22
My experience working with Deirdre was nothing but excellent. I found her to be extremely helpful and courteous. I will be recommending the company to all I know.
Emma “Em” S
Emma “Em” S
11:32 29 Jun 22
I dealth with Deirdre directly and found her very helpful and I would be quick to recommend her anytime.
William O'Donnell
William O'Donnell
10:55 29 Jun 22
I had Pat, a service engineer for a call out. He was very efficient and helpful. Excellent service, solved our problem with little fuss. Thanks again.Also Claire solved the issue with the bill in no time. Thanks Claire.
Terri Clarke
Terri Clarke
12:20 28 Jun 22
Absolutely excellent service Claire went above and beyond to help us outThey arrived when they said they would and Valadimir who installed they new unit was so friendly and he was so fast and efficientI would highly recommend EWT
Susan McKeever
Susan McKeever
10:16 28 Jun 22
Great experience with EWT, from the lovely friendly Claire who answered my call and arranged a call out, to Nauris the engineer who is so experienced and efficient, he explains everything and is so particular to make sure my kitchen is spotless... afterwards. A really good experience from beginning to end.read more
Francis McCormack
Francis McCormack
09:44 28 Jun 22
Excellent Customer Service - When I rang EWT for my annual water softener machine service, my call was answered promptly. Claire was very amiable, helpful and informative when answering my enquiries. Thank you Claire!!
Emer Moriarty
Emer Moriarty
09:35 28 Jun 22
Excellent customer service from both Deirdre & Kyle
Mauretti Bn Ui Fhlatharta
Mauretti Bn Ui Fhlatharta
19:20 27 Jun 22
Had a call from Claire today re service appointment. Very professional and a very pleasing and friendly voice. A very happy customer.
AA
AA
23:39 25 Jun 22
Very good service. The product is very good. Vladimir the engineer was awesome. I highly recommend EWT.Ade
Rajeev Gupte
Rajeev Gupte
14:10 24 Jun 22
Ordering salt. Good customer experience
Jenny C
Jenny C
11:06 24 Jun 22
Second time ordering from EWT and as always, very helpful information on the various options shared by the EWT team particularly the help from Ben. He followed up with calls as promised to ensure my account was set up properly. Looking forward to... getting my new drinking water and softener system installed!read more
Sebastian M
Sebastian M
13:32 23 Jun 22
Highly recommend!!!Products are high level equipment and I’m very happy on my water filter.Clair provide excellent costumer care service.Just go for it!
ROBERT SMART
ROBERT SMART
08:58 23 Jun 22
Excellent customer service. Orders and service done very quickly and if an issue arises they look after it quickly and professionally. Thanks to Claire for sorting me out this week and being flexible with the arrangements.
david boalnd
david boalnd
08:30 23 Jun 22
Booked the wrong package but Claire rang me to rebook the correct package and had me sorted in no time , excellent service 👍
Carol Quinlan
Carol Quinlan
09:13 22 Jun 22
Dealt with Claire on the phone and she was extremely polite and helpful for me to get my service done...
laura kelly
laura kelly
08:43 22 Jun 22
I cannot recommend Claire enough to deal with she is very professional and knows exactly what you are looking for thank you for all your help and advice will deffintly be spreading the word thankyou Claire.
Edel Guinan
Edel Guinan
21:34 21 Jun 22
Would highly recommend. Paul did a fantastic job installing my new softener, flawless and all done within an hour. Very tidy work, clearly explained and I saw an immediate result. Sorry I didn't do it sooner.
Mandy Johnson
Mandy Johnson
18:44 21 Jun 22
Thank you Claire for the help today
Martin O'Carroll
Martin O'Carroll
11:03 21 Jun 22
I keep having problems making a payment via the App. I phoned customer service and Deirdre answered promptly and completed my request quickly and professionally. I wish all customer service departments worked like this. Thank you.
DOREEN IMATAA
DOREEN IMATAA
15:41 13 Jun 22
It's my second year with EWT WATER, this time was special because I has the whole unit of drinking water and general household use with the dual compact water softener, very good services with Vladimir who is well mannered and very helpful and easy... to deal with..am really excited, great services!read more
Eleanor Hovenden
Eleanor Hovenden
14:04 09 Jun 22
I was in touch with EW Technologies yesterday, and spoke with a gentleman named Ben. He was very helpful, by sorting out my order. Thank you Ben. I will recommend EW Technologies to my friends and family.
Fidelma McManus-Smyth
Fidelma McManus-Smyth
09:46 08 Jun 22
Vladimir was very pleasant and efficient engineer. He installed the EWT Gold 606 very quickly and cleanly. He went through all the instructions and answered all our questions. Will definitely recommend to friends and family.
Gerard Higgins
Gerard Higgins
11:06 07 Jun 22
Rang EW Technologies today spoke to customer service ambassador Claire who could not have been more helpful.All questions answered in a timely and professional manner. Would have no problem recommending their company.
Fey Ato
Fey Ato
14:14 03 Jun 22
Well good service provider. I was having issues ordering on the app. A gentleman man Ben, helped out with all my queries and sorted out my order. He was very patient, helpful and gav good advice. He is a credit to the company.Will recommend EWT.
Reece
Reece
12:44 03 Jun 22
Spoke to a lady called Claire so was polite and very helpful definitely knew what she was on about will definitely be recommending ewt to others!
Loredana Mirea
Loredana Mirea
10:55 03 Jun 22
Great customer service,efficient communication from Claire,she is very helpful and pleasant!Highly recommended!
RajyaLakshmi Narra
RajyaLakshmi Narra
13:02 01 Jun 22
Fast delivery and installation. Great team to deal with, especially Ben who guided me with right product and Thomas did a wonderful Job today with installation process. Thanks to EWT.Regards,Raji
Toni Geoghegan
Toni Geoghegan
09:38 01 Jun 22
Derdre was excellent at her job. Delt with my issue immediately. Thank you.
Lorraine Mc Mahon
Lorraine Mc Mahon
14:56 30 May 22
The best decision I ever made was to get in the water softener system. Ben was so helpful with regards to what products was available and what was best suited for my home. The Service was scheduled so fast. Mario, the service engineer came and was... so professional. I have never encountered a professional like him before. He was outstanding in his work and so clean and tidy. I would highly recommend EWT to everyone.read more
Sinead Brennan
Sinead Brennan
09:11 30 May 22
Fantastic service start to finish. I phoned EWT and spoke to Deirdre I couldn't have received better customer service and product knowledge. Deirdre talked me through all of the products and gave great advice as to what would suit our needs and... home. I have 3 small children at home so knowing they have clean drinking water and no more limescale building everyday in our kettle. Our installer was fantastic too so quick professional and clean. It's a brilliant service and the water is so clear and tastes great would recommend to everyone.read more
Jessica Luciana G M
Jessica Luciana G M
08:35 30 May 22
Tomas did an amazing work and was super polite and friendly. All the process was super fast and I can notice the difference in water already and it has only been 3 days! So happy with the service. One small downside is the amount of emails I got but... they've all been informative as well, so just personal preference there. Thanks, team!read more
abubaker elhaj
abubaker elhaj
14:16 26 May 22
Very good experience.Ben was very helpful
Lucy Callaly
Lucy Callaly
08:20 25 May 22
I rang EWT and spoke to Deirdre was going to book a service she advised I'd credit on my app.... to book the service through the app as I'd 15 euro credit on there.. I found this very helpful and for deirdre to have been so helpful and nice to speak... to she mad my day....read more
Simone Mooney
Simone Mooney
19:01 23 May 22
Fantastic service. I dealt with Deirdre and she was very helpful and professional.
Mercy Varghese
Mercy Varghese
10:39 20 May 22
Very positive experience. Ben Varghese was very helpful 👍
Myra Wall
Myra Wall
11:32 16 May 22
Great service from EWT as always. Having a water softener in has made a huge difference in all our appliances and cleaning our bathroom especially. would definitely recommend!
Sudheesh S
Sudheesh S
07:21 13 May 22
The installation was great. Ben from the sales team was fantastic.Water quality and taste has significantly improved after installing the softener and RO.
Oksana Boruseviciene
Oksana Boruseviciene
18:20 12 May 22
Couple suggestions.Requested a call back twice, but a few days later no luck. Then I called myself to make an order and get advice on what softener should I go with. Softener installed and working fine.Running out of the salt. Checked the EWT app... only for bulk orders. Minimum order 10 bags. Unfortunately, I have no space to keep 10 bags at my place. So start looking elsewhere to purchase salt.Silly that you have no subscription option where you get salt delivered, even with a minimum order for two bags every 2-3 months. I'd say most of us would do that. That could bring some $ in 👊After all, I do rate 5 stars💫 because the technician saved the day. Very professional and pleasant. Thank you and welcome.read more
Shauna Bates
Shauna Bates
09:06 11 May 22
Great service from the customer care agent Claire that I dealt with. Claire was very professional and helpful and dealt with my query in a timely manner. I would have no problem in recommending EWT.
Heather Marian Nestor
Heather Marian Nestor
08:55 11 May 22
I dont give 5 stars easily however when a job is well done I can't but reflect it in my review. Dealt with a polite, professional, knowledgeable employee that had the ability to efficiently answer all of my questions, provide advice and reassurance.... She was patient, efficient and helpful to say the least. Claire Thank you for your assistance. It's encouraging to be able to talk to someone who knows what they are talking abt.read more
Alan Doran
Alan Doran
21:20 10 May 22
Just dealt with Victoria today and found her to be very informative and helpful offering a number of call out options, repairs and upgrades to my water softener system
Gena Lawless
Gena Lawless
14:37 10 May 22
Great service, great product, was a pleasure dealing with a lovely girl named Claire, who was very friendly and professional.Would recommend!
Linda N
Linda N
10:55 10 May 22
We had very hard water here in the house , got installed and the difference in our water is amazing . I have spoke to a lovely girl Deirdre who was very helpful and professional . I’d definitely recommend Ewt
carlos de bunes
carlos de bunes
08:09 10 May 22
Very friendly stuff. Ben provided an excellent customer service. Fullly recommended.
Suzanne Ennis
Suzanne Ennis
11:50 09 May 22
I’ve dealt with Deirdre in the office on a few occasions have always found her extremely professional , she has always gone above and beyond to provide a perfect customer service , it’s nice to have a friendly voice at the end of the phone . Well... done Deirdre , keep up the good work .read more
Tatyana Chereda
Tatyana Chereda
10:51 05 May 22
Amazing team. Awesome support, Ben was very helpful. We are really happy with products. Vladimir did installation very quick and leave our house clean. He provide really good service. Thank you
Susan Bates
Susan Bates
08:38 04 May 22
Just spoke to an amazing girl called Deirdre and she literally went above and beyond to help me out this morning with a quiery !! And honestly she made my day she absolutely couldn’t do enough! Her customer care skills are super so good to talk to... someone who actually caresThanks Deirdreread more
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  • Company Name : EW Technologies
  • Director Name : David Forde, Jamie Kent, Marcello Miradoli
  • Legal Entity : EW Technologies
  • Registration Number : 355936

Registered Office Address

LK Shields 38 Upper Mount Street, Dublin 2, D02 PR89